F&B Food Runner

Priority Dispatch Corp.; Los Angeles (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

Hotel Clark is seeking a Food Runner to deliver food and beverages to guests in the hotel’s dining outlets, ensuring accuracy, proper temperature, and presentation. You will assist servers, maintain clean service areas, and help with bussing, seating, and restocking.

The role requires familiarity with menu items, strong communication, and a guest-focused, professional demeanor. Shifts vary, including weekends and holidays, with full-time and part-time options.

Qualifications

• High school diploma or equivalent is required.
• Experience in food service is preferred.
• Certifications may be required: California Food Handler Card within 30 days; Responsible Beverage Service within 60 days.

Responsibilities

• Deliver food and beverages promptly to guests.
• Verify each order for accuracy, temperature, and presentation.
• Greet guests warmly and respond to requests.
• Coordinate with kitchen, bar, and servers to ensure timely delivery.
• Assist with bussing, seating, and resetting tables; maintain service area cleanliness.

Skills

Menu knowledge

Plate presentation

Food handling

Communication

Trays handling

Multitasking

Education

High school diploma or equivalent

Job description

Job OverviewThe Food Runner supports the food and beverage team by delivering food and beverage orders accurately and promptly to guests in the hotel’s dining outlets, which may include the main dining room, bar, pool area, or other assigned service locations. This role includes running food and beverages from the kitchen or bar to the correct table, verifying order accuracy and presentation, supporting servers throughout service, clearing and resetting tables, and maintaining a clean, organized service area. Full-time and part-time positions may be available. Shifts, days, hours, and schedules will vary based on business needs, including mornings, evenings, weekends, holidays, and special events.Job ResponsibilitiesFood Delivery & Guest ServiceDeliver food and beverage orders promptly, safely, and in the correct sequence to the assigned table or positionVerify each order against the ticket for accuracy, completeness, temperature, and presentation before leaving the kitchenGreet and acknowledge guests warmly when delivering items and respond to immediate needs or requestsCommunicate guest requests, allergies, and special instructions to the server or manager promptlyFollow all company service standards, safety procedures, and sanitation guidelinesService Support & EfficiencyMaintain knowledge of menu items, specials, allergens, plate presentation, and beverage offeringsCoordinate closely with kitchen, bar, and service team members to support accurate and timely order deliveryMonitor the expo line and service flow to keep tickets moving and avoid delaysClear, wipe, and reset tables promptly; assist with bussing, seating, restocking service areas, or supporting other outlet needs as assignedPerform related duties in accordance with safe workload expectations and applicable lawFood Safety & Tray HandlingCarry trays, plates, and beverages safely and steadily through dining and service areasHandle hot plates, hot beverages, and glassware using proper equipment and techniquesMaintain required food temperatures and follow time and temperature control procedures during transportReport spills, breakage, and safety hazards immediately and assist with safe cleanupCleanliness & OrganizationMaintain cleanliness of guest-facing service areas, including tables, stations, and assigned work areasEnsure flatware, glassware, plates, menus, trays, and service items are clean, polished, organized, and properly stockedAssist with opening, closing, and side work duties related to assigned outlet serviceSupport public-facing service-area cleanliness as assignedFollow all sanitation, safety, and chemical-handling proceduresProduct Knowledge & Guest EngagementMaintain knowledge of all property amenities and on-site dining optionsAnswer guest questions about menu offerings and direct more detailed requests to the server or managerSupport a seamless, hospitable guest experience through attentive, team-first serviceEducation: High school diploma or equivalent required.Experience: Food runner, busser, food and beverage, hotel, restaurant, or guest service experience preferred. Equivalent hospitality experience may be considered.Skills and Abilities:Working knowledge of menu items, plate presentation, and food handling standardsExcellent communication skills for guest interaction and team coordinationPositive, friendly, and professional demeanorAbility to deliver prompt, accurate, and hospitable serviceAbility to carry loaded trays and multiple plates safely and steadilyStrong attention to cleanliness, safety, and presentation standardsFamiliarity with property amenities and dining outletsAbility to multitask, prioritize tickets, and work efficiently in a fast-paced service environmentAvailability to work weekends, holidays, and varied shifts as scheduled; overtime will be handled according to hotel policy and applicable law.Ability to follow established policies, procedures, and workplace standardsCertifications: California Food Handler Card required within 30 days of hire. Responsible Beverage Service certification required within 60 days of hire for employees who serve alcoholic beverages. Additional certifications may be required based on assigned outlet, job duties, or applicable law.Travel required: NonePhysical requirements:Constant standing, walking, and balancing throughout shiftFrequent to constant bending, reaching, and use of manual and gross motor skillsOccasional to frequent crouching, pushing/pulling, and eye-hand coordinationFrequent to constant carrying/lifting of trays and plates up to 25 lbs.; occasional lifting up to 50 lbs.Ability to safely carry loaded trays and multiple plates through crowded service areasCompensation Disclosure: The posted pay range reflects the actual compensation for this position and is provided in accordance with applicable pay transparency laws. For positions with a fixed rate of pay, the posted range represents the advertised rate for the role.Equal Employment Opportunity: Hotel Clark is an Equal Opportunity Employer. Employment practices are administered in accordance with applicable federal, state, and local laws.Job Description Disclaimer: This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Management reserves the right to revise, modify, add, or remove job duties and responsibilities as business needs dictate.