F&B Expediter- Ale Haus

Ho-Chunk, Inc.; Omaha (NE); On-site; USD 45,847,000 - 52,349,000; Full time

Benefits offered by this job

Medical coverage

Insurance coverage

401K with match

Job summary

Ho-Chunk, Inc.’s WarHorse Gaming division in Omaha, NE is seeking a Food & Beverage Expeditor to coordinate expeditor station operations and ensure accurate, timely orders from kitchen to front-of-house. The role supports guest satisfaction, accuracy, and quality control in a high-volume casino hospitality setting.

The candidate should be 19+, with a high school diploma, strong communication, and the ability to work in a fast-paced environment.

Qualifications

• Must be at least 19 years old.
• High school diploma or equivalent.
• Strong communication skills and ability to work in a fast-paced, high-pressure environment.
• Basic familiarity with mobile devices, tablets, or touch-screen systems.
• Commitment to guest service excellence, accuracy, and teamwork.
• Ability to secure and maintain a Nebraska Gaming License.

Responsibilities

• Coordinate expeditor station to ensure timely flow of orders.
• Verify accuracy and presentation of dishes prior to service.
• Maintain clean, safe work environment.
• Communicate modifications and allergy alerts to kitchen staff.
• Assist with plating and quality control as needed.
• Ensure prompt delivery to guests through coordination with servers.

Skills

Strong communication skills

Fast-paced environment

Mobile devices familiarity

Education

High school diploma or equivalent

Tools

Kitchen Display System (KDS)

Job description

Summary

Food & Beverage Expeditor - Ale Haus

WarHorse Gaming, a division of Ho-Chunk, Inc. Location: Omaha, NE Job Type: Full-time | Non-exempt | Varying schedule based on business needs

Compensation & Benefits

• Salary Range: $16.00/hr + tips
• Comprehensive benefits package:
  • Federal Employees Medical Coverage
  • Full Insurance Coverage offerings
  • 401K with Day 1 Vesting & Company Match
  • Quarterly Incentive Program
  • Vacation, Holiday & Sick Days
  • Discounted Meal Program

About Ho-Chunk, Inc. & WarHorse Gaming

Ho-Chunk, Inc. is an economic development corporation of the Winnebago Tribe of Nebraska dedicated to creating sustainable economic growth and meaningful employment opportunities for Tribal members.

WarHorse Gaming is the gaming and entertainment division of Ho-Chunk, Inc., operating casino properties throughout Nebraska in partnership with the Nebraska Horsemen's Benevolent and Protective Association (HBPA). We are committed to delivering exceptional guest experiences while maintaining the highest standards of integrity, accountability, and regulatory compliance.

Our work is guided by our core NATIVE values:

• Native American Owned & Proud – Serving the Winnebago Tribe of Nebraska
• Accountable – Doing what's right
• Team-Focused – Supporting collaboration and shared success
• Innovative – Continuously improving operations
• Visionary – Building for the future
• Excellence – Delivering exceptional performance

Position Summary

The Food & Beverage Expeditor is responsible for ensuring the accurate, efficient, and timely flow of food orders between the kitchen and front-of-house service teams. This role is critical in maintaining service speed, order accuracy, and guest satisfaction by coordinating communication between culinary staff and service personnel while ensuring all dishes meet presentation and quality standards before delivery.

Key Responsibilities

• Practice, support, and maintain the Mission, Vision, and Values of WarHorse Gaming
• Set up, maintain, and break down the expeditor station according to business volume and health regulations
• Maintain full knowledge of all menu items, ingredients, preparation methods, and presentation standards
• Monitor incoming orders through Kitchen Display Systems (KDS) or printed tickets
• Coordinate the flow and prioritization of food orders to ensure timely preparation and delivery
• Verify accuracy, completeness, and presentation quality of all dishes prior to service
• Assist culinary team with final plating, garnishing, and quality control as needed
• Communicate clearly with kitchen staff regarding modifications, allergy alerts, and special requests
• Assemble completed orders in proper sequence for service team pickup
• Ensure food is delivered promptly to guests through coordination with servers and food runners
• Maintain a clean, organized, and safe work environment at all times
• Follow all company policies, internal controls, food safety standards, and applicable regulations
• Attend required trainings and team meetings
• Maintain a professional appearance and support a culture of teamwork and internal service excellence
• Perform other duties as assigned

Qualifications & Experience

Required

• Must be at least 19 years of age
• High school diploma or equivalent
• Strong communication skills and ability to work in a fast-paced, high-pressure environment
• Basic familiarity with mobile devices, tablets, or touch-screen systems
• Commitment to guest service excellence, accuracy, and teamwork
• Ability to maintain composure and prioritize tasks during peak service periods
• Ability to secure and maintain a Nebraska Gaming License

Preferred

• Previous experience in food service, restaurant operations, kitchen support, or culinary environment
• Experience with high-volume dining or casino hospitality operations
• Food Handler Certification
• ServSafe Certification
• TIPS Alcohol Certification (if applicable by property standards)

Certification Requirements

• Nebraska Gaming License (required and must be maintained)
• Food Handler Certification (preferred or required depending on property standards)
• ServSafe Certification (preferred or required depending on property standards)
• TIPS Alcohol Certification (preferred or required depending on property standards)

Work Environment & Physical Requirements

• Ability to stand and move continuously throughout entire shift
• Fast-paced kitchen and restaurant environment with exposure to heat, noise, and high activity levels
• Frequent lifting, carrying, and moving of food trays and supplies up to 30-40 pounds
• Frequent communication and coordination with kitchen and front-of-house staff
• Ability to maintain focus and accuracy under time-sensitive conditions
• Must maintain a clean, organized, and safety-compliant work area at all times

Schedule

• Travel is not required for this position
• Must be available to work flexible schedules including evenings, weekends, holidays, and peak business periods based on operational needs

Why Join This Team?

• Be part of a high-energy hospitality team focused on delivering exceptional guest experiences
• Work in a collaborative environment where communication and teamwork are essential to success
• Gain experience in fast-paced restaurant and casino operations
• Opportunities for growth within Food & Beverage and Hospitality Operations
• Join an organization guided by the NATIVE values of Accountability, Teamwork, Innovation, Vision, and Excellence

Our Commitment to Diversity

Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants are considered without regard to age, sex, race, national origin, religion, marital status, or disability. Preference may be extended to persons of Native American descent in accordance with applicable law.