F&B Center Bar Bartender PT

Kickapoo Lucky Eagle Casino · Hotel; Eagle Pass (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a leading casino in Eagle Pass as a Bartender, providing excellent service and adhering to regulations in a fast-paced environment. You'll prepare beverages, manage transactions, and ensure guest satisfaction while maintaining high standards of service and safety.

Qualifications

• At least one year of bartender experience or certification preferred.
• Ability to obtain and maintain TABC certification.

Responsibilities

• Provide friendly service while preparing and pouring drinks.
• Ensure compliance with laws and casino policies.
• Monitor guest behavior to prevent intoxication.

Skills

Communication

Leadership

Problem-solving

Multi-tasking

Education

High School Diploma or GED

Job description

What email address should a hiring manager use to contact you?

Required: You have failed the Captcha, please try again.

Kickapoo Lucky Eagle Casino | Eagle Pass, TX 78852

Provide friendly, excellent service to every guest who approaches the bar while preparing and pouring drinks for guests and beverage servers, ensuring all applicable laws and regulations regarding the safe and responsible sale and service of alcoholic beverages are strictly adhered to.

Essential Functions

• Ensure compliance with Tribal, Federal, and other laws, gaming regulations, and Kickapoo Lucky Eagle policies and procedures.
• Ensure high standards of guest service by properly listening and responding to guest and team member concerns and questions.
• Maintain a consistent flow of service to guests, cocktail servers, and food servers.
• Greet guests upon arrival, use guest names, remember preferences, thank guests, and invite them to return.
• Prepare beverages promptly and professionally according to specifications, using approved measuring tools and techniques.
• Process all sales transactions accurately and immediately; present receipts for credit card transactions or as requested.
• Monitor the bar continuously to ensure timely beverage service for all guests.
• Comply with laws, policies, and procedures related to the sale and service of alcohol; check IDs for guests who appear under 30; ensure responsible service.
• Observe guest behavior to prevent intoxication and disorderly conduct.
• Handle guest issues professionally and communicate concerns to management.
• Maintain knowledge of menus, promotions, gaming options, and provide this information to guests.
• Keep the work environment clean, sanitized, and orderly, following health and safety standards.
• Use personal protective equipment as required.
• Operate and maintain equipment and utensils safely and properly.
• Stock and set up service wells, receive stock, and break down as per specifications.
• Maintain a professional appearance and courteous attitude.
• Fulfilling bar back responsibilities in the absence of a bar-back.
• Record sales accurately in POS system and handle funds properly.
• Complete end-of-shift reports with all financial receipts.
• Demonstrate KLECH core values and MAD skills.
• Manage and maintain confidentiality of sensitive information.
• Complete all required training satisfactorily.
• Monitor compliance with currency transaction reporting, Title 31, IRS CTRs, SARs, and anti-money laundering policies, maintaining accurate records.
• Other duties as assigned, with flexibility for organizational needs.

Minimum Requirements

• High School Diploma or GED.
• Ability to obtain and maintain TABC certification.
• Preferably, at least one year of bartender experience or bartender certification.
• Understanding and acceptance of the risks involved in the position.
• Knowledge of wine and alcohol beverage preparation is preferred.
• Strong communication skills in English; Spanish or other languages are a plus.

Other Criteria

Preference is given to qualified Kickapoo Traditional Tribe of Texas Members and Native Americans.

Skills and Abilities

• Ability to work independently with minimal supervision.
• Effective relationships with management, vendors, staff, and guests.
• Ability to work under pressure in a fast-paced environment.
• Multi-tasking and meeting multiple deadlines.
• Strong critical thinking, analytical, and guest service skills.
• Positive attitude, organizational, and leadership qualities.
• Mathematical skills for measuring and transaction handling.
• Problem-solving and data collection skills.
• Ability to understand complex instructions.
• Professional relationship-building skills across diverse backgrounds.
• Leadership and team-building skills with empathy and enthusiasm.
• Maintain confidentiality.
• Follow established guest service programs.

Physical Demands

• Regularly required to stand, sit, walk, push, pull, climb, bend, reach, talk, and listen.
• Concentrate for prolonged periods.
• Visual abilities include close, distance, peripheral, and depth perception.
• Effective communication in person and via telecommunications.
• Operate equipment like keyboards, touch screens, telephones, and calculators.
• Frequently lift/move up to 50 lbs.
• Work in casino floor and office environments, often in smoke-filled, noisy, and variable temperature conditions.
• Extended hours and irregular shifts, including nights, weekends, and holidays.
• Work under pressure and stressful conditions, potentially dealing with difficult guests and irate staff.
• Exposure to various lighting conditions, including flashing and colored lights.
• Travel may be required.