F&B Cashier

ViziRecruiter,LLC.; New Orleans (LA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical coverage from day one

401(k) matching

Annual performance bonus

Paid time off

Job summary

A leading entertainment company in New Orleans seeks enthusiastic candidates for a customer service role. This position involves greeting guests, managing cash transactions, and providing responsive service in a fast-paced restaurant environment. Applicants should have a high school diploma and excellent communication and interpersonal skills. The role requires availability for nights, weekends, and holidays. Join us to be part of an exciting industry where your career growth is supported.

Qualifications

• Prior customer service experience in a fast-paced environment preferred.
• Previous cash handling experience is a plus.
• Must be fluent and literate in English.
• Excellent customer service and interpersonal skills.
• Excellent verbal communication skills; fluent in English.
• Ability to operate a POS system and make change.
• Basic math skills, including adding, subtracting, multiplying, and dividing.
• Available to work nights, weekends, holidays, and overtime as needed.

Responsibilities

• Greet guests in a friendly and courteous manner.
• Provide professional and responsive customer service.
• Operate cash register and maintain financial controls.
• Ensure dining areas are maintained according to standards.
• Gives cash refunds or Credit memorandums as directed by Supervisor/Manager.
• Coordinates and controls the flow of the restaurant.
• Resolves service issues according to established guidelines.
• Ensures dining and serving areas are set up and maintained according to standard.
• Knows and promotes current casino events and programs and can give guests directions to all casino areas.
• Answers telephone in a professional manner.

Skills

Customer service skills

Communication skills

Basic math skills

Verbal communication

Education

High School Diploma or equivalent

Tools

POS system

Job description

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Greets guests in a friendly, courteous manner monitors room atmosphere.
• Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff.
• Operates a cash register/P.O.S. System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.
• Familiar with restaurant food menu, including description, price, add-ons, and beverages.
• Gives cash refunds or Credit memorandums as directed by Supervisor/Manager.
• Coordinates and controls the flow of the restaurant.
• Resolves service issues according to established guidelines.
• Ensures dining and serving areas are set up and maintained according to standard.
• Knows and promotes current casino events and programs and can give guests directions to all casino areas.
• Answers telephone in a professional manner.

Requirements

• High School Diploma or equivalent required.
• Prior customer service experience in a fast-paced environment preferred.
• Previous cash handling experience a plus.
• Must have excellent customer service and interpersonal skills.
• Must have excellent verbal communication skills; must be fluent and literate in English.
• Ability to operate a P.O.S. System and/or adding machine and make change.
• Must have basic math skills, including the ability to add, subtract, multiply, and divide.
• Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.