F&B Cashier

PENN Entertainment; Morgantown (PA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading entertainment company is seeking a dedicated beverage server to provide excellent service to casino guests. Candidates should possess strong communication skills and be able to work in a high-energy environment. The role involves monitoring guest needs, serving various beverages, and working collaboratively with a team.

Qualifications

• Must be 18 years of age.
• Must qualify for a license with the Pennsylvania State Racing Commission.
• Must obtain RAMP certification.

Responsibilities

• Provide efficient beverage service to guests according to standards.
• Monitor guests' alcohol intake and respond to their needs.
• Assist team members with side work and opening/closing duties.

Skills

Customer Service

Basic Math Skills

POS System

Problem Solving

Communication

Education

Ability to read, write, and speak English

Tools

Basic Computer Knowledge

Job description

WE LOVE OUR WORK.

• Responsible for prompt, efficient and courteous beverage service to casino guests in accordance with HCPN policies, procedures and standards
• Responsible for having knowledge of PLCB and RG standards.
• Responsible for having knowledgeof alcoholic and non-alcoholic beverages and awareness of new drink trends
• Monitors guests needs on a continuous basis and ensures all requests are promptly fulfilled
• Responsible for accurately and efficiently use of POS system.
• Monitors guests alcohol intake in accordance with RAMP training.
• Assists other food and beverage team members with maintenance such as side work, opening/closing duties.
• Participate as a team member with all servers, bartenders, barbacks, supervisors and any other casino personnel to ensure efficient operations.

BRING US YOUR BEST.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. -

• Must be 18 years of age.
• We will provide any necessary training for this position.
• Must have the ability to read, write, and speak English.
• Must have the ability to respond to common inquiries or complaints from guests.
• Must have the ability to read and interpret documents, such as safety rules and operating and maintenance instructions.
• Must have the ability to perform basic math skills.
• Must have the ability to solve practical problems and deal with a variety of situations in a positive, courteous manner. - Must have the ability to interpret a variety of instructions (i.e., written, oral, etc.).
• Must have basic computer knowledge.
• Must have the ability to clearly visualize and comprehend the use of a POS system.
• Must qualify for a license with the Pennsylvania State Racing Commission and meet any credentialing requirement of the Pennsylvania Gaming Control Board.
• Must be able to obtain RAMP certification.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

• Walking 30% of the time.
• Standing 60 % of the time.
• Bending and lifting 10% of the time.
• Lifting and moving maximum of 50 pounds.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This is a smoking environment in guest areas and a non-smoking, with the exception of designated areas, employee environment. High Noise Level.

STARTING SALARY

$13.00 per hour