F&B Attendant - Sweetwater

WarHorse Casino; Omaha (NE); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Food & Beverage Attendant to enhance the guest experience at a bustling venue. In this role, you'll take and fulfill food and beverage orders while ensuring compliance with health standards. Your commitment to excellent customer service will shine as you interact with guests, learn their preferences, and provide tailored recommendations. This position offers a dynamic work environment where flexibility is key, and you will be supported from day one with comprehensive benefits, including health and dental insurance. Join a team that values ethical conduct and guest satisfaction, and make a meaningful impact in the hospitality industry.

Benefits

Health Insurance

Dental Insurance

Life Insurance

401K Investments

Flexible Spending

HSA

Qualifications

• Must be 19 years or older and have a high school diploma.
• Previous server and customer service experience preferred.

Responsibilities

• Provide prompt and friendly service to all guests.
• Maintain cleanliness and organization of workstations.
• Comply with all health and safety regulations.

Skills

Customer Service

Collaboration Skills

Communication Proficiency

Problem Solving

Flexibility

Education

High School Diploma or equivalent

Tools

Mobile Devices

Job description

Summary

Food & Beverage Attendant

SUMMARY DESCRIPTION: The Food & Beverage Attendant is responsible for creating the overall guest experience, taking and filling food/beverage orders, completing side work, maintaining health code standards, and providing excellent customer service for our guests as defined by outlet standards. Pay starts at $15.00/hour.

ESSENTIAL JOB FUNCTIONS/DUTIES:

1. Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC.
2. Provides prompt, efficient, and friendly quality service to all guests of the casino.
3. Complies with cash-handling procedures.
4. Maintains current and accurate knowledge of all menu items.
5. Reviews with guest all food and beverage items to ensure accuracy of order.
6. Learns guests’ preferences and make recommendations based on preferences.
7. Cleans and organizes workstations according to department standards and health requirements.
8. Must comply with all department and company rules, regulations, policies, procedures, internal controls and government rules and regulations.
9. Attends periodic meetings and training sessions.
10. Provides outstanding customer and employee service at all times.
11. Always present oneself with a neat and clean appearance.
12. Performs other duties as assigned.

JOB SPECIFICATIONS:

1. Must be 19 years or older.
2. High school Diploma or education equivalent required.
3. Previous server and customer service experience preferred.
4. Ability to interact with mobile devices and touch screen technology.
5. Demonstrates commitment to guest service excellence and ethical conduct.

BENEFITS START DAY 1!

• Health, Dental & Life Insurance
• 401K Investments
• Flexible Spending
• HSA

CORE COMPETENCIES:

1. Collaboration Skills
2. Guest Focus
3. Communication Proficiency
4. Flexibility
5. Problem Solving
6. Ethical Conduct
7. Stress Management/Composure

TRAVEL REQUIREMENTS: Travel is not required for this position.

WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying schedules to reflect the business needs of the property.

CERTIFICATION REQUIREMENTS: Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? Yes. Gaming License Required? Ability to secure and maintain NE Gaming License. Other Certifications? Food Handler, ServSafe Certification, TIPS Alcohol Certification.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. However, preference may be extended to persons of Indian descent in accordance with applicable laws.