F&B Attendant - Sweetwater

Ho-Chunk, Inc.; Omaha (NE); On-site; USD 10,000 - 60,000; Full time

Job summary

Ho-Chunk, Inc. is seeking an F&B Attendant for Sweetwater to enhance the guest experience by taking and filling orders, maintaining health standards, and providing outstanding customer service. This role requires a high school diploma and offers a pay rate of $15.00/hour plus tips, with benefits starting on day one.

Benefits

Health, Dental & Life Insurance

401K Investments

Flexible Spending

HSA

Qualifications

• Must be 19 years or older.
• Previous server and customer service experience preferred.
• Ability to interact with mobile devices and touch screen technology.

Responsibilities

• Create overall guest experience and take food/beverage orders.
• Maintain health code standards and provide excellent customer service.
• Comply with cash-handling procedures.

Skills

Customer Service

Collaboration Skills

Communication Proficiency

Flexibility

Education

High school Diploma or education equivalent

Job description

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Summary Description

The Food & Beverage Attendant is responsible for creating the overall guest experience, taking, and filling food/beverage orders, completing side work, maintaining health code standards, and providing excellent customer service for our guests as defined by outlet standards.

Pay rate is $15.00/hour, plus shared tips. We are needing people with open availability to cover all shifts.

Essential Job Functions/Duties

List duties in order of time spent or importance. Essential duties and tasks that must be performed with or without reasonable accommodation.

• Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC.
• Provides prompt, efficient, and friendly quality service to all guests of the casino.
• Complies with cash-handling procedures.
• Maintains current and accurate knowledge of all menu items.
• Reviews with guest all food and beverage items to ensure accuracy of order.
• Learns guests’ preferences and make recommendations based on preferences.
• Cleans and organizes workstations according to department standards and health requirements.
• Must comply with all department and company rules, regulations, policies, procedures, internal controls and government rules and regulations.
• Attends periodic meetings and training sessions.
• Provides outstanding customer and employee service at all times.
• Always present oneself with a neat and clean appearance.
• Performs other duties as assigned.
  
  

Food & Beverage Attendant

Summary Description

The Food & Beverage Attendant is responsible for creating the overall guest experience, taking, and filling food/beverage orders, completing side work, maintaining health code standards, and providing excellent customer service for our guests as defined by outlet standards. Pay rate is $15.00/hour, plus shared tips. We are needing people with open availability to cover all shifts.

Essential Job Functions/Duties

List duties in order of time spent or importance. Essential duties and tasks that must be performed with or without reasonable accommodation.

• Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC.
• Provides prompt, efficient, and friendly quality service to all guests of the casino.
• Complies with cash-handling procedures.
• Maintains current and accurate knowledge of all menu items.
• Reviews with guest all food and beverage items to ensure accuracy of order.
• Learns guests’ preferences and make recommendations based on preferences.
• Cleans and organizes workstations according to department standards and health requirements.
• Must comply with all department and company rules, regulations, policies, procedures, internal controls and government rules and regulations.
• Attends periodic meetings and training sessions.
• Provides outstanding customer and employee service at all times.
• Always present oneself with a neat and clean appearance.
• Performs other duties as assigned.
  
  

Job Specifications

• Must be 19 years or older.
• High school Diploma or education equivalent required.
• Previous server and customer service experience preferred.
• Ability to interact with mobile devices and touch screen technology.
• Demonstrates commitment to guest service excellence and ethical conduct.
  
  

BENEFITS START DAY 1!

• Health, Dental & Life Insurance
• 401K Investments .
• Flexible Spending
• HSA
  
  

Core Competencies

• Collaboration Skills
• Guest Focus
• Communication Proficiency
• Flexibility
• Problem Solving
• Ethical Conduct
• Stress Management/Composure
  
  

TRAVEL REQUIREMENTS: Travel is not required for this position.

Work Hours

Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.

Certification Requirements

Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? Yes

Gaming License Required? Ability to secure and maintain NE Gaming License.

Other Certifications? Food Handler, ServSafe Certification, TIPS Alcohol Certification

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. However, preference may be extended to persons of Indian descent in accordance with applicable laws

Physical Requirements Assessment

Rating Scale

0 – Not Applicable to This Position

1 – Normal: Conditions Similar to Everyday Life

2 – Above Average: Beyond Normal Levels

3 – Extreme: Extraordinary Levels

Critical Job Elements: For the questions that follow, use the rating scale above to describe the job.

Work Environment

2 Accessibility of all worksites required for the position

1 Exposure to weather and temperature extremes

1 Exposure to darkness

1 Exposure to cramped spaces

2 Exposure to loud noises

1 Exposure to chemicals and fumes

1 Exposure to dust

1 Exposure to heights

2 Exposure to work safety hazards

2 Exposure to secondhand smoke

2 Amount of overtime/extended work hours required

Physical Effort

2 Physical mobility: movement from place to place on the job, considering distance and speed

2 Physical agility: ability to maneuver body while in place

2 Ability to lift up to 20 lbs.

2 Physical strength to manage routine office materials and tools

3 Dexterity of hands and fingers

2 Dexterity of feet

2 Physical balance: ability to maintain balance and physical control

2 Coordination: including eye/hand, hand/foot, etc.

2 Endurance: prolonged physical activity with limited opportunity to rest

Mental Effort

1 Concentration/intensity: prolonged mental effort with limited opportunity for breaks

1 Memory, considering the amount and type of information

1 Complexity of decision making

2 Time pressure of decision making

1 Analytical thinking

1 Conceptual thinking

1 Ability to compute basic math calculation

Communication

1 Fluency in English

1 Fluency in another language

2 Verbal communication

1 Written communication

2 Non-verbal communication

Sensory Abilities

2 Ability to see

2 Ability to distinguish colors

2 Ability to hear

2 Ability to smell

2 Ability to taste

2 Sense of touch

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Government Administration

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