F&B Attendant - Condado Ocean Club

Condadocollection; San Juan (PR); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a vibrant and dynamic team at a modern hospitality collection in Puerto Rico! This role offers the unique opportunity to create memorable experiences for guests while working in a fast-paced environment. You will be responsible for delivering exceptional service, maintaining the quality of the dining area, and ensuring guests' needs are met with a smile. If you are passionate about hospitality and enjoy working in a team-oriented atmosphere, this position is perfect for you. Embrace the chance to grow and thrive in a supportive workplace that values diversity and inclusion.

Qualifications

• Previous experience in a restaurant or bar setting is essential.
• Flexibility to work various shifts, including evenings and weekends.

Responsibilities

• Welcome and serve guests according to restaurant standards.
• Maintain cleanliness and organization of the service area.
• Complete cashier reports and resolve discrepancies.

Skills

Hospitality Orientation

Customer Service

Bilingual (Spanish and English)

Ability to Handle Difficult Situations

Ability to Work Under Pressure

Tools

Cash Register

Serving Tray

Job description

Overview

The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels to fine dining and entertainment.

The Condado Ocean Club is a modern oasis in the middle of the city. This club is open to all who value the unique experiences and cultural connections inspired by travel. We aim to create experiences and inspire journeys not only for our guests but also for our workforce. We are confident that our team members are the key to delivering passionate and authentic hospitality service. Let’s create a collection of memories together!

Responsibilities

• Welcome and acknowledge all guests according to our restaurant standards, anticipating and addressing guests' service needs.
• Serve food and beverage orders to all guests.
• Complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
• Anticipate and communicate replenishment needs.
• Knowledgeable in the Step of Service.
• Secure liquors, beers, wines, coolers, cabinets, and storage areas.
• Complete closing duties.
• Set up and maintain cleanliness and condition of the service area and restaurant.
• Ensure adherence to quality expectations and standards.
• Check station assigned prior to opening for cleanliness of tables and chairs, proper setup of tabletop.
• Have necessary equipment to work with: tray, pen, corkscrew, etc.
• Knowledgeable of all menu items, their garnishes, contents, and preparation methods.
• Prepared to answer guest questions about the menu in a direct, concise way.
• Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the supervisor.
• Complete safety training and certifications.
• Develop and maintain positive working relationships with others, supporting the team to reach common goals.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information.
• Perform other reasonable job duties as requested by supervisors.

Qualifications

• Hospitality oriented
• Previous experience as an attendant or in a similar role in a restaurant or bar in hospitality.
• Able to handle difficult situations effectively
• Able to work quickly and efficiently, especially under pressure
• Must be able to lift up to 25 pounds
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Fully bilingual (Spanish and English)

The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.