F&B Attendant

Ho-Chunk, Inc.; Omaha (NE); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in the hospitality industry is seeking a Food & Beverage Attendant to enhance guest experiences through excellent service. This role involves taking and filling orders, maintaining health standards, and ensuring customer satisfaction. Ideal candidates are committed to service excellence and possess a high school diploma.

Benefits

Health, Dental & Life Insurance

401K Investments

Flexible Spending

HSA

Qualifications

• Must be 19 years or older.
• Previous server and customer service experience preferred.
• Ability to interact with mobile devices and touch screen technology.

Responsibilities

• Provides prompt, efficient, and friendly quality service to all guests.
• Maintains current and accurate knowledge of all menu items.
• Cleans and organizes workstations according to department standards.

Skills

Collaboration Skills

Guest Focus

Communication Proficiency

Flexibility

Problem Solving

Ethical Conduct

Stress Management/Composure

Education

High school Diploma or education equivalent

Tools

Food Handler Certification

ServSafe Certification

TIPS Alcohol Certification

Job description

Summary

Food & Beverage Attendant

SUMMARY DESCRIPTION: The Food & Beverage Attendant is responsible for creating the overall guest experience, taking and filling food/beverage orders, completing side work, maintaining health code standards, and providing excellent customer service as defined by outlet standards. Pay starts at $15.00/hour.

ESSENTIAL JOB FUNCTIONS/DUTIES: List duties in order of time spent or importance. Essential duties and tasks that must be performed with or without reasonable accommodation.

• Practices, supports, and maintains the Mission, Vision, and Values of WarHorse Gaming, LLC.
• Provides prompt, efficient, and friendly quality service to all guests of the casino.
• Complies with cash-handling procedures.
• Maintains current and accurate knowledge of all menu items.
• Reviews with guests all food and beverage items to ensure order accuracy.
• Learns guests’ preferences and makes recommendations based on those preferences.
• Cleans and organizes workstations according to department standards and health requirements.
• Must comply with all department and company rules, regulations, policies, procedures, internal controls, and government rules and regulations.
• Attends periodic meetings and training sessions.
• Provides outstanding customer and employee service at all times.
• Always presents oneself with a neat and clean appearance.
• Performs other duties as assigned.

JOB SPECIFICATIONS:

• Must be 19 years or older.
• High school Diploma or education equivalent required.
• Previous server and customer service experience preferred.
• Ability to interact with mobile devices and touch screen technology.
• Demonstrates commitment to guest service excellence and ethical conduct.

BENEFITS START DAY 1!

• Health, Dental & Life Insurance
• 401K Investments
• Flexible Spending
• HSA

CORE COMPETENCIES:

• Collaboration Skills
• Guest Focus
• Communication Proficiency
• Flexibility
• Problem Solving
• Ethical Conduct
• Stress Management/Composure

TRAVEL REQUIREMENTS: Travel is not required for this position.

WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, team members must be able to work varying schedules to reflect the business needs of the property.

CERTIFICATION REQUIREMENTS:

• Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? Yes
• Gaming License Required? Ability to secure and maintain NE Gaming License.
• Other Certifications? Food Handler, ServSafe Certification, TIPS Alcohol Certification

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. However, preference may be extended to persons of Indian descent in accordance with applicable laws.