F&B Assistant Manager - Sawmill

Powdr-Copper Mountain, LLC; Colorado; On-site; USD 51,000 - 53,000; Full time

Benefits offered by this job

Season pass for employees/dependents

Discount programs

Job summary

Powdr-Copper Mountain, LLC in Copper Mountain, CO, seeks an F&B Assistant Manager for Sawmill to lead daily operations, supervise front-of-house staff, and ensure exceptional guest experiences during all shifts.

You will assist in financial controls, payroll, and inventory, collaborate with other departments for private events, and uphold safety and sanitation standards while maintaining the Copper Mountain Resort service culture.

Qualifications

• High School Degree. Prefer a degree in hospitality management, business management, or related field.
• 2 years’ supervisory experience in the food and beverage industry
• 3 years’ general experience in the food and beverage industry
• Maintains TIPS and Serve Safe certifications.

Responsibilities

• Oversee daily F&B operations and staff scheduling.
• Monitor guest satisfaction and service quality.
• Assist with end-of-day financial reporting and cash handling.
• Coordinate events with other departments and maintain SOP adherence.
• Lead staff training and performance evaluations.

Skills

Staff supervision

Guest satisfaction

Leadership

Communication

Education

High School Degree

Hospitality management degree preferred

Tools

Workday

ServeSafe/TIPS certifications

Job description

Copper Mountain Resort is a vacation destination located 75 miles west of Denver, Colorado in the heart of the Rocky Mountains. Three vibrant, pedestrian-friendly village areas host lodging, retail outlets, restaurants, bars, and family activities. During the winter months, Copper's world-class terrain offers skiing and riding for all ages and abilities. Each summer, the mountain transforms into a playground for hikers, mountain bikers, and anyone seeking a genuine Colorado experience. Copper Mountain Resort is also home to Woodward Copper action-sports camps, programs, and training facility.

Job Title: F&B Assistant Manager - Sawmill

Job Status: Year Round 10 Months

Compensation and Benefits

Compensation: Proposed hiring rate of $2,222.46 to $2,330.77+ biweekly amount, actual pay will be adjusted based on experience.

Benefits: This is a seasonal position eligible for season pass for employees/dependents and privileges at several other resorts. Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available.

Job Summary

Assists Sawmill Manager with overall management of the day to day operations of Sawmill Pizza and Tap House. Works on the floor during open hours, assisting staff wherever needed, touching tables and ensuring guest satisfaction, handling end of day financial reporting and other tasks as assigned. Assistant manager also works with other departments at the resort to ensure guest satisfaction on private events, resort events/special groups and partnership events.

Essential Duties and Responsibilities

• Employee Satisfaction (engage in staff retention programs, motivation and development)
• Ensure overall quality management of the food and beverage outlet. Responsible for supervision of restaurant staff. Responsible for recruiting, hiring, and training staff. Maintains positive communication with staff and management. Including but not limited to: 1. Running daily line-up meetings, assisting manager and chef with monthly staff meetings and 1 on 1 meetings with staff. Develop, implement and maintain satisfactory training program for the restaurant staff. Including but not limited to: Assist in creating an in-house employee handbook, assist in creating a “front of house” training handbook and exam Monitor training programs and ensure that training is done consistently for all jobs. Utilize employee training handbooks and exams. Track individual employees training performance within the employee’s file Utilize the employee performance appraisal process to develop and improve the employee performance. Assist in conducting mid-season performance appraisals for all front of house staff. Responsible for maintaining consistent and fair disciplinary procedures. Assists in determining appropriate staffing levels according to business forecasts and ensures sufficient staff is in place. Is knowledgeable of Copper Mountain Resort’s mission statement and philosophy, and implements its usage in operations and training. Assists with overall restroom cleanliness and duties when needed
• Guest Satisfaction: Responsible for overall quality of guest services and products. Assists with special events and functions according to the banquet event order form for that event. Maintains proper sanitation standards. Responsible for proper maintenance of facility and equipment, inside and outside. Is knowledgeable of and able to implement proper security and safety protocols. Ensure that the outlet is in compliance with all local, state and federal laws and regulations. (includes, but not limited to, local liquor laws, employment laws, OSHA rulings, sanitation standards) Develops and implements outlet concept, menu, marketing and advertising plans. Works cooperatively with the manager, chef, director of F&B, and F&B marketing. Ensure that appropriate standards regarding interior environment, atmosphere, and theming are maintained.
• Financial: Assists in monthly counting of FOH inventory and overall inventory and reviewing of end of month P&L statements. Responsible for overall financial performance of outlet as established by budgetary guidelines. Assists in timecard monitoring daily and bi-weekly payroll approval. Maintains and is accountable for proper cash handling procedures and general accounting within the outlet. Maintains proper daily reports of revenue and expenditures. Assists in daily counting of the outlet bank and change bank Assists in preparation of fiscal and capital budgets. Maintains proper inventory costing procedures. Maintains proper ordering and receiving procedures. Maintains proper procedures regarding invoicing and pill payments Establishes and maintains appropriate and effective working relationships with vendors, while adhering to our core partnerships.
• Administration Duties: Assisting Manager with the following duties: Workday and payroll monitoring. Front of house scheduling. Front of house waste tracking. Other Duties as Assigned: This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of POWDR-Copper, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others. Functions as an ambassador of Copper Mountain, modeling and sharing the Copper “culture” with our guests and employees. Upholds the most professional image. Continually strives to exceed our guest’s expectations and create memories for our guests and staff. All Leadership team members are expected to participate in the company’s Front Line Assist program to assist in operations as needed, as well as to participate in Leadership events such as meetings, required trainings, and participating in employee dinners/events Supervisory Responsibilities: Responsible for supervision of restaurant staff.

Personal Attributes

• Is honest and has the highest integrity
• Is able to handle and manage confidential information
• Professional appearance.
• Adheres to all grooming guidelines
• Follows established policies and procedures
• Is supportive of Core Values
• Sets the example for others and is above reproach
• Is comfortable to challenge established policies and procedures, but once established, is supportive of those rules.
• Is organized in tasks.
• Sees projects through to the finish.
• Has good follow-through and makes it a habit of getting back to people on issues.
• Can handle fast paced, potentially high-pressure environment
• Is flexible with hours and days of work
• Is able to work any hours of the day, any days of the week
• Prioritizes and re-prioritizes personal time and work, to have good balance in life

Basic Requirements

• Must be able to lift and carry items up to 50 lbs. and occasionally and/or up to 20 pounds frequently.
• Ability to be on one’s feet for excessive time periods of up to 6 hours
• Must own non-slip shoes
• Due to the sensitive nature of this position, a criminal background check will be conducted after position is accepted. This background check will be done in accordance with standards enacted under the Fair Credit Reporting Act.
• Must be at least 21 years old

Preferred Experience and Special Skills

• High School Degree. Prefer year degree in hospitality management, business management, or related field.
• 2 years’ supervisory experience in the food and beverage industry
• 3 years’ general experience it the food and beverage industry
• Maintains TIPS and serve safe certifications.
• Ability to prioritize, organize and manage multiple projects and tasks simultaneously
• Excellent decision making ability
• Strong leadership skills
• Ability to develop and train subordinates
• Ability to delegate responsibility
• Excellent people skills
• Ability to resolve conflict in a positive manner
• Ability to show self-initiative
• Ability to work within a team atmosphere

Posting Dates

Position was originally posted on October 26th. This position will be posted and accepting applications until Wednesday, November 4th.

Equal Opportunity Statement

POWDR-Copper Mountain, LLC is an equal opportunity employer and that race/color/religion/sex/sexual orientation/gender identity/national origin/disability/protected veterans or any other applicable status protected by state or local law, are not taken into account in any employment decision.

Company Overview

We offer competitive benefits, employee housing, and a unique work atmosphere. All of our job opportunities are located at Copper Mountain Resort in Summit County, Colorado. 90 miles west of Denver, we are situated in the heart of Colorado's playground.

POWDR is an adventure lifestylecompanythat inspires every human being with cool experiences in awesome places.POWDR’s awesome places include Copper Mountain and Eldora Mountain Resort in Colorado; Boreal Mountain Resort and Soda Springs in the Lake Tahoe region of California; Mt. Bachelor in Oregon; SnowbirdinUtah; andSilverStar Mountain Resort in British Columbia, Canada. POWDR is an adventure lifestyle company that inspires every human being with cool experiences in awesome places. Within POWDR’s portfolio are six mountain resorts including Copper Mountain and Eldora Mountain Resort in Colorado; Boreal Mountain Resort and Soda Springs in the Lake Tahoe region of California; Mt. Bachelor in Oregon, and Snowbird in Utah. Included in the POWDR portfolio, is Stovepipe Wells located in Death Valley National Park and Zion Lodge located in Zion National Park, operated under a long-term concessions contract with the National Park Service. Its Woodward brand empowers and inspires the next generation of action sports enthusiasts throughsummer camps, mountain experiences, and mountain centers, incorporating dynamic programming and innovative environments at Woodward Park City in Utah,Woodward PA in Pennsylvania,Woodward Copper in Colorado, Woodward Tahoe in California. POWDR is headquartered in Park City, UT. For more information, please visit our website.