Eyewear Sales Specialist — On-the-Job Training

Shopko; Marinette (WI); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Vacation pay

Volunteer pay

Paid holidays

Personal day

Employee Assistance Program

On-the-Job Training

Certification

Job summary

Shopko Optical in Marinette, WI is seeking a Full-time Optical Sales Associate. The role involves providing excellent customer and patient service, assisting with eyewear selection, ordering and dispensing, and supporting the optical lab workflows.

On-the-job training is provided; no experience is necessary. Candidates should be able to handle multiple interactions, learn third-party billing basics, and work flexible hours including evenings and weekends in a retail optical setting.

Qualifications

• High School Graduate or equivalent.
• Maintain license as required by state.
• To become Certified, teammate must complete Shopko OCE Certification requirements and calendar modules.
• Previous experience in an office and/or optical dispensing is preferred.
• Able to handle multiple customer interactions/phone calls at a time.
• Able to work with patient eyewear needs including analyzing prescriptions, repairs and adjustments and lifestyle dispensing.

Responsibilities

• Provide excellent customer and patient service according to company and Optical Center standards
• Recommend specific lenses, lens coatings and frames to satisfy patient needs
• Assist patients in selecting frames according to style and color. Ensure frames are coordinated with facial and eye measurements and optical prescriptions
• Order and dispense eyewear accurately and professionally
• Assist patients with proper frame repairs and adjustments
• Show patients how to insert, remove and care for their contact lenses
• Assist Optometrist with case histories and screenings

Skills

Customer service

Multitasking

Communication

Phone etiquette

Prescriptions analysis

Education

High school diploma

Optical Certification

Shopko OCE Certification

Tools

Cash register

Eyewear dispensing tools

Optical equipment

Job description

Shopko Optical in Marinette, WI is seeking a Full-time Optical Sales Associate. The role involves providing excellent customer and patient service, assisting with eyewear selection, ordering and dispensing, and supporting the optical lab workflows.

On-the-job training is provided; no experience is necessary. Candidates should be able to handle multiple interactions, learn third-party billing basics, and work flexible hours including evenings and weekends in a retail optical setting.