Eyewear Sales Specialist - Growth & Service

America's Best; Chesapeake (VA); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

401k retirement savings with company 2

Paid sick time

Parental leave

Employee eyewear discount

College scholarship program

Job summary

America's Best, part of National Vision, is seeking a Sales Associate to deliver an exceptional customer experience and support store operations. You’ll assist customers in selecting eyewear, dispense glasses, and educate on lens care, while maintaining records and handling inquiries.

The role emphasizes teamwork, brand standards, and growth within the organization. Experience in retail or customer service is preferred, with a High School Diploma or equivalent required.

Qualifications

• 1+ year of retail or customer service experience is preferred.
• High School Diploma or equivalent required.
• Able to handle a fast-paced environment.
• State laws may require certain licenses or credentials in some locations.

Responsibilities

• Provide excellent customer service while supporting store sales goals.
• Help customers select eyewear based on lifestyle, prescription, and budget.
• Dispense eyeglasses and contact lenses and provide lens training (as permitted by state law).
• Educate customers on eyewear and contact lens care.
• Maintain accurate customer and patient records.
• Communicate order status and answer incoming phone calls.
• Keep the store clean, organized, and visually merchandised to brand standards.
• Support inventory control and loss prevention procedures.
• Other duties as assigned.

Skills

Customer service

Retail experience

Multitasking

Education

High School Diploma or equivalent

Job description

America's Best, part of National Vision, is seeking a Sales Associate to deliver an exceptional customer experience and support store operations. You’ll assist customers in selecting eyewear, dispense glasses, and educate on lens care, while maintaining records and handling inquiries.

The role emphasizes teamwork, brand standards, and growth within the organization. Experience in retail or customer service is preferred, with a High School Diploma or equivalent required.