Eyewear Sales Specialist: Customer Experience

Nationalvision1; San Antonio (TX); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k Retirement Savings

Flex Spending Account

Paid Time Off & Company Holidays

Parental Leave

Employee Eyewear Discount

Overtime pay when applicable

Job summary

National Vision is seeking a Sales Associate in San Antonio to deliver exceptional customer experiences while supporting store operations and sales goals. You will assist customers with eyewear selection, dispense glasses and contact lenses where allowed, and educate on care and usage.

You will maintain records, handle calls, and help keep the store clean and merchandised. The role emphasizes multitasking in a fast-paced environment with adherence to brand standards and loss prevention

Qualifications

• 1+ year of retail or customer service experience preferred.
• Ability to multitask in a fast-paced environment.
• High School Diploma or equivalent required.

Responsibilities

• Provide excellent customer service while supporting store sales goals
• Help customers select eyewear based on lifestyle, prescription, and budget
• Dispense eyeglasses and contact lenses and provide lens training (as permitted by state law)
• Educate customers on eyewear and contact lens care
• Maintain accurate customer and patient records
• Communicate order status and answer incoming phone calls
• Keep the store clean, organized, and visually merchandised to brand standards
• Support inventory control and loss prevention procedures
• Other duties as assigned
• In some locations, state laws require certain responsibilities to be performed by individuals with specific licenses or credentials. Job duties and work practices may vary to meet these requirements.

Skills

Retail experience

Customer service

Education

High School Diploma or equivalent

Job description

National Vision is seeking a Sales Associate in San Antonio to deliver exceptional customer experiences while supporting store operations and sales goals. You will assist customers with eyewear selection, dispense glasses and contact lenses where allowed, and educate on care and usage.

You will maintain records, handle calls, and help keep the store clean and merchandised. The role emphasizes multitasking in a fast-paced environment with adherence to brand standards and loss prevention