Eyewear Sales Pro — Elevate Customer Experience

Nationalvision1; Kendall Township (IL); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

401k retirement savings with company

Paid sick time

Parental leave

Employee eyewear discount

College scholarship program

Job summary

National Vision is seeking a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals.

You’ll help customers choose eyewear based on lifestyle, prescription, and budget, dispense eyewear and contact lenses as permitted, and keep accurate records. You will handle phone inquiries, maintain a clean, organized, and brand-aligned store, and support inventory and loss prevention efforts. Training and growth opportunities are emphasized.

Qualifications

• 1+ year of retail or customer service experience is preferred.
• Versatility: skilled at multi-tasking and handling a fast-paced work environment.
• Education: High School Diploma or equivalent required.

Responsibilities

• Provide excellent customer service while supporting store sales goals
• Help customers select eyewear based on lifestyle, prescription, and budget
• Dispense eyeglasses and contact lenses and provide lens training
• Educate customers on eyewear and contact lens care
• Maintain accurate customer and patient records
• Communicate order status and answer incoming phone calls
• Keep the store clean, organized, and visually merchandised to brand standards
• Support inventory control and loss prevention procedures
• Other duties as assigned

Skills

Retail experience

Customer service

Multi-tasking

Fast-paced environment

Education

High School Diploma or equivalent

Job description

National Vision is seeking a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals.

You’ll help customers choose eyewear based on lifestyle, prescription, and budget, dispense eyewear and contact lenses as permitted, and keep accurate records. You will handle phone inquiries, maintain a clean, organized, and brand-aligned store, and support inventory and loss prevention efforts. Training and growth opportunities are emphasized.