Eyewear Sales & Fit Specialist

eyemartexpress; Appleton (WI); On-site; USD 17,000 - 25,000; Part time

Job summary

Eyemart Express in Appleton, WI is seeking a Part Time Optical Retail Sales Associate. You will assist patients in selecting frames, lenses, and coatings, and ensure lab techs have accurate measurements for grinding and fitting. You will dispense glasses once complete and provide exceptional service.

Ideal candidates have retail or sales experience; optical experience is a plus but not required. We offer flexible scheduling and training opportunities with base pay plus incentives.

Qualifications

• Experience in retail, customer service, or sales is preferred.
• Experience in the optical industry is a plus but not required; training provided.
• High school diploma or GED required.

Responsibilities

• Provide exceptional customer service to patients.
• Maintain knowledge of sales, promotions, policies, payments, returns, exchanges.
• Process payment transactions/refunds using the in-house POS system.
• Process insurance claims efficiently.
• Maintain up-to-date knowledge of products.
• Create and maintain patient files per HIPAA policies.
• Assess patient needs based on prescription, features, lifestyle, and occupation.
• Take measurements (e.g., pupillary distance).
• Prepare lab work orders with required patient and prescription data.
• Pull correct lenses according to work order specs.
• Inspect final product and adjust glasses for fit.
• Adjust/repair frames and replace parts as needed.
• Price, stock, and straighten merchandise.

Skills

Customer service

Sales

Retail

Education

High School Diploma or GED

Tools

Point of Sale System

Job description

Eyemart Express in Appleton, WI is seeking a Part Time Optical Retail Sales Associate. You will assist patients in selecting frames, lenses, and coatings, and ensure lab techs have accurate measurements for grinding and fitting. You will dispense glasses once complete and provide exceptional service.

Ideal candidates have retail or sales experience; optical experience is a plus but not required. We offer flexible scheduling and training opportunities with base pay plus incentives.