Eyewear Sales & Customer Experience Specialist – Sundays Off

National Vision, Inc.; Bethlehem Township (PA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401k retirement savings with company 4

Parental leave

Employee eyewear discount

College scholarship program

Job summary

America’s Best is a part of National Vision, a leading optical retailer with over 1,000 stores. We are seeking a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals.

You’ll help customers choose eyewear, dispense glasses and lenses, educate on care, and maintain accurate records. Experience in retail or customer service is preferred, with a High School Diploma or equivalent required.

Qualifications

• 1+ year of retail or customer service experience preferred.
• Skilled at multi-tasking in a fast-paced environment.
• High School Diploma or equivalent required.

Responsibilities

• Provide excellent customer service while supporting store sales goals
• Help customers select eyewear based on lifestyle, prescription, and budget
• Dispense eyeglasses and contact lenses and provide lens training as allowed by law
• Educate customers on eyewear and contact lens care
• Maintain accurate customer and patient records
• Communicate order status and answer incoming calls
• Keep the store clean, organized, and visually merchandised to brand standards
• Support inventory control and loss prevention procedures
• Other duties as assigned
• State-law variations may apply; duties vary by licenses or credentials.

Skills

Customer service

Retail experience

Multi-tasking

Education

High School Diploma or equivalent

Job description

America’s Best is a part of National Vision, a leading optical retailer with over 1,000 stores. We are seeking a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals.

You’ll help customers choose eyewear, dispense glasses and lenses, educate on care, and maintain accurate records. Experience in retail or customer service is preferred, with a High School Diploma or equivalent required.