Eyewear Sales Associate — Customer Experience & Growth

EssilorLuxottica; North Bethesda (MD); On-site; USD 25,000 - 33,000; Full time

Job summary

LensCrafters is seeking a Sales Associate to deliver strong in-store sales and customer service. You will assist customers with eyewear choices, use prescriptions to guide lens recommendations, and coordinate precise measurements with the Optician.

The role emphasizes a welcoming store environment and accurate handling of displays and inventory. The position requires a High School Diploma or GED, at least 1 year in retail or customer service, and comfort with POS systems.

Qualifications

• Experience in retail or customer service is required.
• Strong communication skills, both oral and written.
• Ability to sell using sales skills and meet targets.
• Comfort with technology and adapting to new tools.
• Familiar with point of sale systems and basic math.
• Self-motivated and capable of multitasking in a fast-paced environment.

Responsibilities

• Deliver sales targets by cultivating existing customers and developing new ones.
• Use optical prescriptions to recommend lenses and coatings.
• Assist patients with frame selection and coordinate with measurements.
• Take measurements with optical tools and consult with the Optician as needed.
• Contribute to a positive store environment and maintain professional relationships.
• Keep displays and inventory clean, attractive, and organized.
• Foster an inclusive culture and respect customers and colleagues.

Skills

Retail sales

Customer service

Communication

Multi-tasking

Education

High School Diploma or GED

Tools

POS systems

Job description

LensCrafters is seeking a Sales Associate to deliver strong in-store sales and customer service. You will assist customers with eyewear choices, use prescriptions to guide lens recommendations, and coordinate precise measurements with the Optician.

The role emphasizes a welcoming store environment and accurate handling of displays and inventory. The position requires a High School Diploma or GED, at least 1 year in retail or customer service, and comfort with POS systems.