Eyewear Retail Sales Pro: Style, Service & Targets

Luxottica; Indianapolis (IN); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Employee discounts

Paid time off

Job summary

EssilorLuxottica’s LensCrafters in Indianapolis is seeking a Retail Sales Associate to deliver exceptional customer service, build relationships, and consistently reach sales targets by recommending eyewear and accessories.

You will stay current on industry trends, operate a POS system, and collaborate with a team to maintain a welcoming store, handle omnichannel interactions, and uphold brand policies.

Qualifications

• High school diploma or equivalent.
• 2+ years retail sales experience, eyewear or luxury retail preferred.
• Excellent communication and interpersonal skills.
• Punctual and reliable.
• Able to work flexible hours including evenings, weekends and holidays.
• Strong organizational skills and attention to detail; multi-task in a fast-paced environment.
• Proven ability to achieve sales targets.
• Team-player, adaptable, collaborative and receptive to feedback.
• Problem-solver and analytical thinker; handles workload pressure calmly.
• Able to stand for extended periods and lift up to 25 pounds.

Responsibilities

• Provide outstanding customer service to all clients, ensuring their needs are met and their shopping experience is memorable.
• Stay up-to-date on industry trends and product knowledge, attending training sessions and workshops as required.
• Displays in-depth knowledge of the Brand, warranties and optical add-on features offered to all customers.
• Build and maintain relationships with clients, ensuring that their needs are met both in-store and through follow-up communication.
• Consistently meet and exceed daily, weekly and monthly sales targets by upselling and cross-selling products.
• Assist with minor adjustments and repairs.
• Maintain a clean, organized, and visually appealing store environment on both the sales floor and back of house areas.
• Provides omnichannel support by ensuring a seamless customer service experience among all platforms, including online and in-store services.
• Understands and adheres to all brand policies and procedures.
• Perform other miscellaneous duties as assigned by management.

Skills

Customer service

Sales targets

Communication

Punctuality

Flexibility

Attention to detail

Team player

Problem solving

Multitasking

Physical stamina

Education

High school diploma or equivalent

Tools

POS system

Job description

EssilorLuxottica’s LensCrafters in Indianapolis is seeking a Retail Sales Associate to deliver exceptional customer service, build relationships, and consistently reach sales targets by recommending eyewear and accessories.

You will stay current on industry trends, operate a POS system, and collaborate with a team to maintain a welcoming store, handle omnichannel interactions, and uphold brand policies.