Eyewear Fitting Specialist & Patient Care Leader

Vision Institute

Sterling Heights (MI)

On-site

USD 40,000 - 56,000

Full time

3 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

Vision Associates, part of EssilorLuxottica, seeks an enthusiastic optical assistant to provide exceptional patient experiences. You will assist with eyewear selection, take precise measurements, and ensure accurate dispensing while delivering outstanding customer service in our Farmington Hills location.

You will collaborate with doctors and staff, operate the POS system, and help maintain inventory and store standards.

Qualifications

High School graduate or equivalent.
Active state optical licensure; must maintain license.
Strong customer service skills: communicator, listener, and team builder.
Strong basic math skills.
Sales skills.
Embraces new technology and change.

Responsibilities

Custom fits glasses and precisely places prescription in lenses.
Acts as a leader in optical acumen that provides a voice for peers.
Takes and records measurements, adjusts or fits eyewear correctly, thorough and exact in details; ensures finished eyewear meets standards and patient requirements.
Explores the needs and priorities of patients by asking open ended questions.
Assists peers with difficult or complex areas of product needs and prescriptions.
Anticipates problems; develops long-term solutions to patient issues and ensures satisfaction.