Eyewear Fitting & Dispensing Specialist

Kaiser Permanente; Santa Rosa (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

Kaiser Permanente in Santa Rosa, CA is seeking an Optical Dispenser to manage dispensing and optical activities, including fitting eyewear, bench work, and clerical duties. The role requires precise measurements, prescription interpretation, and collaboration with the lab and departments to ensure patient satisfaction.

The position entails hands-on dispensing, inventory management, and customer service in a labor-management partnership environment.

Qualifications

• 4 years as Optical Dispenser (Optician)
• Excellent demonstrated customer service skills
• Computer knowledge to enter prescriptions into computerized system
• Contact lens fitting experience preferred

Responsibilities

• Assist patient with selection of eyewear and make facial measurements
• Enter prescription and sales information into the computerized system
• Dispense and adjust eyewear and inspect final product for accuracy
• Perform bench work including cutting, edging, dyeing, mounting lenses
• Maintain inventory of frames and accessories
• Provide customer service and floor coordination duties
• Communicate with lab and other departments as required
• Adhere to professional practice and state regulations

Skills

Customer service

Prescription entry

Computer literacy

Verbal communication

Education

High School Diploma/GED

Tools

Computer systems

Lenses edging equipment

Job description

Kaiser Permanente in Santa Rosa, CA is seeking an Optical Dispenser to manage dispensing and optical activities, including fitting eyewear, bench work, and clerical duties. The role requires precise measurements, prescription interpretation, and collaboration with the lab and departments to ensure patient satisfaction.

The position entails hands-on dispensing, inventory management, and customer service in a labor-management partnership environment.