Eyewear Experience Specialist

Warby Parker; New York (NY); On-site; USD 42,000 - 53,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days per year

Retirement savings plan (401(k))

Parental leave (non-birthing parents)

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker is seeking a Sales Advisor to deliver exceptional service in our retail stores. You will communicate our values on the floor, delight customers, and share expert product knowledge to help shoppers find the perfect glasses.

You’ll brainstorm ideas to reinvent the glasses-shopping experience, anticipate needs, and support a respectful, inclusive store culture alongside a high-energy team.

Qualifications

• Customer-facing experience in a service-minded environment.
• Proactive, adaptable problem-solver who reacts quickly in unexpected situations.
• Positive team player who leads by example.
• Effective communication with a variety of people.
• Organized, attentive, and detail-oriented.
• Energetic self-starter with an entrepreneurial spirit.
• Interest in fashion and technology.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Delight customers through wonderful service.
• Demonstrate product knowledge and offer style advice.
• Dream up ways to reinvent retail and the glasses-shopping experience.
• Anticipate needs of the team and customers, and lend a hand.
• Foster an inclusive culture by treating customers and colleagues with respect.

Skills

Customer-facing experience

Proactive problem-solver

Team player

Effective communicator

Organized and detail-oriented

Energetic self-starter

Interest in fashion and technology

Job description

Warby Parker is seeking a Sales Advisor to deliver exceptional service in our retail stores. You will communicate our values on the floor, delight customers, and share expert product knowledge to help shoppers find the perfect glasses.

You’ll brainstorm ideas to reinvent the glasses-shopping experience, anticipate needs, and support a respectful, inclusive store culture alongside a high-energy team.