Eyewear Consultant/Optician

Maine Optometry, P.A.; Windham (ME); On-site; USD 57,308,000 - 71,635,000; Full time

Benefits offered by this job

401K retirement savings plan

Health insurance

Paid vacation time

And even more benefits!

Job summary

Maine Optometry in Windham seeks an Eyewear Sales Consultant/Optician for a full-time, in-person role. You’ll help patients choose eyewear, take measurements, and ensure a perfect fit while delivering friendly service.

Join a welcoming team that offers training, competitive pay, health insurance, a 401K plan, and a supportive work environment in a busy community practice.

Qualifications

• Friendly, detail-oriented
• Excellent customer service orientation
• Able to multitask in a fast-paced environment
• Knowledge of eyewear trends is helpful
• ABO certification preferred but not required
• Healthcare or customer service experience a plus but not required

Responsibilities

• Greet patients and offer assistance with eyewear shopping
• Take and record measurements; fit and adjust eyewear
• Review prescriptions and discuss lens options with patients
• Explain features and benefits of lenses and frames using available tools
• Ensure finished eyewear meets patient requirements and standards
• Educate patients on eyewear choices and delivery timelines
• Keep display frames clean, organized, and appealing
• Collaborate with optometrists and staff to ensure smooth service

Skills

Customer service

Retail sales

Multitasking

Communication

Team player

Basic math

ABO certification

Frame styles knowledge

Education

High School graduate or GED equivalent

Job description

Maine Optometry is growing with 7 new Doctors. Come be a part of our team!

Eyewear Sales Consultant/Optician

Full-time, in-person sales

Location: Windham

Salary Range: $20 — $25 hourly

If you're friendly, detail-oriented, and eager to contribute to a positive work environment, we want to hear from you! Experience in healthcare or customer service is a plus but not required – we provide comprehensive training.

Do you have a “can do” spirit and strong drive to deliver exceptional customer service and eyewear to help patients in the community? If so, then our Eyewear Sales Consultant/Optician role in our Maine locations would be a great fit for you!

What We Offer

• Competitive starting salary
• 401K retirement savings plan
• Health insurance
• Paid vacation time
• And even more benefits!

Office Hours

• Monday: 8am - 6pm
• Tuesday - Thursday: 8am - 5pm
• Friday: 8am - 4:30pm
• Saturday: 8am - 12:00pm (One shift per month)

Who We Are

Maine Optometry is a primary community destination for all vision care and eyewear needs, and we’re in search of a warm, friendly person to deliver an exceptional patient experience in our optical department. When you join our practice, you’ll enjoy a supportive staff environment and access to all the amazing things Maine has to offer in your time away from work, like gorgeous natural wonders and outdoor activities.

What You’ll Do

As an Eyewear Sales Consultant/Optician, you’ll be instrumental in helping patients select eyewear and adjusting it to their specifications for a perfect fit and function. You’ll represent our practice by greeting our patients with a smile, immediately offering help, and telling them what to expect from our eyewear shopping experience.

• Take and record measurements, adjust or fit eyewear correctly, and ensure finished eyewear meets standards and patient requirements
• Explores the needs and priorities of customers by asking open ended questions.
• Review prescriptions, identify special needs, and consult with optometrists and partner with management as needed
• Custom fit glasses and precisely inspect eyewear; and reinforce patients’ final selection
• Demonstrate superior product knowledge and accurately describe the features and benefits of various lenses and frames using appropriate tools
• Anticipate, problems, explore underlying reasons for patients’ issues, and develop long-term solutions to problems
• Present and educate patients on eyewear; commit to delivery date and time of expected eyewear
• Keep frame boards clean, attractive, and organized

Skills & Qualifications We’re Looking For

• Thorough and detail oriented
• Good at multitasking and able to handle fast-paced, high-volume environments
• Embraces new technology and change
• Strong customer service and retail skills
• Solid communicator, listener, and team player
• Basic math skills
• American Board of Opticianry (ABO) certified, optical dispensing experience preferred, not required
• Knowledge of current optical frame styles and trends
• High School graduate or GED equivalent