Eyecare Technician

Grene Vision Group; Wichita (KS); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

401(k) + Employer Matching

PTO & Holidays

Paid Maternity Leave

Eyecare Education Reimbursement

Employee Discounts

Job summary

Grene Vision Group in Wichita, KS is seeking an Optometric Technician to support an optometrist by performing initial testing and facilitating a world-class Total Patient Experience.

You will operate standard optometric equipment, verify insurances, and communicate clearly with patients, doctors, and staff while delivering accurate test results and maintaining HIPAA compliance.

Qualifications

• High school diploma or GED required.
• Experience in medical office preferred; optometry experience preferred.
• Customer service experience and strong communication skills.

Responsibilities

• Facilitate patient flow and assist the doctor with preliminary testing.
• Verify medical and vision insurances and communicate with patients.
• Answer inquiries via phone, email, and in person.
• Operate optometric equipment safely and follow testing protocols.
• Maintain HIPAA compliance and professional patient interactions.
• Perform general office duties as assigned by management.

Skills

Customer service

Communication skills

Attention to detail

English proficiency

Learning mindset

Education

High School Diploma or GED

Associates or Bachelor's in Business/Healthcare Management preferred

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Job Title

Optometric Technician

Company

Grene Vision Group

Location

Wichita, KS - Ridge Rd

Training Provided

No medical/eyecare experience required!

Benefits

• Full Benefits Package – Medical, Vision, Dental and Life Insurance
• 401(k) + Employer Matching
• Paid Time Off (PTO) and Paid Holidays
• Paid Maternity Leave
• Competitive Base Pay + Bonus
• Eyecare Education Reimbursement
• Employee Discounts

Hours

• Full Time
• Office hours Monday‑Friday 7:30 am‑6 pm, Saturday 8:00 am‑12 pm (flexible availability required)

Requirements

• High School Diploma or GED Equivalent
• Favorable result on Background Check
• Basic computer skills
• Strong customer service skills
• Excitement to learn and grow

Essential Functions

• Facilitate patient flow
• Assist the doctor in preliminary testing
• Verify medical and vision insurances
• Effectively communicate with patients, doctors, and managers
• Answer inquiries through phone, email, and in‑person requests

Job Summary

An Optometric Technician assists an optometrist in providing a world‑class Total Patient Experience, using optical equipment to perform the initial testing needed to prepare a patient for an exam with an Optometrist.

Duties and Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
• Comply with all company policies and procedures including HIPAA
• Practice urgency at all times placing value on a patient's time, as well as the doctor's time and schedule
• Operate manual lensometer, auto‑lensometer, autorefractor/keratometer, retinal camera, visual field, GDX or OCT
• Follow scripting for testing equipment (photos, visual fields, visual activity, etc.)
• Clean all examination equipment including tonometer tip
• Set phoropter to patient RX or re‑set to plano (per doctor's request)
• Interact with all levels of employees in a courteous, professional manner at all times
• Perform general office duties and cleaning as assigned by manager
• Desire to gain industry knowledge and training
• Demonstrate initiative in accomplishing practice goals
• Consistently create a positive work environment by being team‑oriented and patient‑focused
• Commit to work hours that meet the needs of the business, which may include weekends, schedule changes or an extended schedule
• Adhere to all safety policies and procedures while supporting a culture of high quality and great customer service
• Perform other duties that may be necessary or in the best interest of the organization

Patient Population Served

• Team members will work with patients of all ages, races, and genders

Education, Licensure & Certification Requirements

• High school diploma or GED required
• Associates or Bachelor's degree in Business Administration or Healthcare Management preferred

Experience Requirements

• Previous medical office experience preferred; previous optometric experience strongly preferred
• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
• Favorable result on background check as required by state
• Must be able to provide proof of identity and right to work in the United States

Knowledge, Skills and Abilities Requirements

• Professional in appearance and actions
• Logical and critical thinking skills
• Customer‑focused with excellent written, listening and verbal communication skills
• Enjoys learning new technologies and systems
• Detail oriented, professional attitude, reliable
• Favorable result on Background check
• Exhibits a positive attitude and is flexible in accepting work assignments and priorities
• Meets attendance and tardiness expectations
• Management and organizational skills to support the leadership of this function
• Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
• Interpersonal skills to support customer service, functional, and team‑mate support needs
• Communicate effectively in English, both verbally and in writing
• Basic to intermediate problem solving, including mathematics
• Basic to intermediate computer skills – proficiency with Microsoft Excel, Word, and Outlook
• Travel to other site locations may be necessary; must have dependable transportation and a driving record meeting company liability carrier standards
• Specialty knowledge of systems related to job function
• Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines

Supervisory Responsibilities

• This position has no supervisory responsibilities

Physical Demands

• Bending – 25%
• Carrying – ≤ 25%
• Climbing – 5%
• Driving – 10%
• Grasping – 100%
• Hearing – 100%
• Lifting – ≤ 25%
• Pulling – ≤ 25%
• Pushing – ≤ 25%
• Reaching – 50%
• Sitting – 50%
• Standing – 50%
• Vision – close/distance – 100%
• Vision – color vision – 100%
• Vision – depth perception – 100%
• Vision – peripheral vision – 100%
• Vision – ability to adjust focus – 100%
• Stooping – 25%
• Walking – 75%
• Writing/Typing – 100%
• Speaking – 100%
• Fine Motor Skills – 100%
• Use of Hands – 100%

Exposure

Works in a normal office environment during normal business hours. May be exposed to blood or bodily fluids and various cleaning supplies.

Equipment

Regularly uses optometric equipment/devices (e.g., lensometer, keratometer/autorefractor, phoropter, visual acuity measuring devices, retinal camera, corneal topography unit, retinoscope, telephone, computer, fax, printer, copier). Must operate these tools safely and with dexterity; personal protective equipment follows standard precautions.

Equal Employment Opportunity Statement

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.