Eyecare Patient Service Coordinator

BARENBURG EYE ASSOCIATES; Ellicott City (MD); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Job summary

Barenburg Eye Associates is seeking a friendly, organized Eyecare Patient Service Coordinator to be the welcoming face of our practice. You will ensure a smooth patient experience from arrival through checkout, coordinating care with clinicians and staff.

Responsibilities include greeting patients, scheduling, verifying insurance, collecting payments, and maintaining records, all while upholding a patient-first attitude in a fast-paced healthcare setting.

Qualifications

• Strong interpersonal and communication skills focused on patient-forward care.
• Experience working in a front-office eye care setting preferred.
• Familiarity with vision or medical insurance verification and billing is a plus.

Responsibilities

• Greet and check in patients, delivering a warm, professional front-desk experience.
• Schedule, confirm, and manage patient appointments using practice management software.
• Verify insurance eligibility for routine vision and medical benefits.
• Collect co-pays, process payments, and handle patient billing inquiries.
• Maintain accurate patient records and medical histories.
• Coordinate communication between patients and clinical staff to ensure smooth flow.
• Answer calls, respond to inquiries, and follow up on referrals.

Skills

Interpersonal skills

Communication

Organizational skills

Eye care front office experience

Education

High school diploma or equivalent

Healthcare coursework (plus)

Tools

EHR software

Practice management software

Job description

Benefits:

• 401(k)
• 401(k) matching
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off

About the Role:

Barenburg Eye Associates s looking for a friendly and organized Eyecare Patient Service Coordinator to be the welcoming face of our practice. In this role, you'll play a vital part in delivering an exceptional patient experience from the moment someone walks through our doors. If you're passionate about helping people and thrive in a fast-paced healthcare environment, we'd love to meet you!

Responsibilities:

• Greet and check in patients, ensuring a warm and professional front desk experience
• Schedule, confirm, and manage patient appointments using practice management software
• Verify insurance eligibility for routine vision and medical benefits
• Collect co-pays, process payments, and manage patient billing inquiries
• Maintain and update accurate patient records and medical histories
• Coordinate communication between patients and clinical staff to ensure smooth patient flow
• Answer incoming calls, respond to patient inquiries, and follow up on referrals

Requirements:

• Prior experience in an eye care front office setting preferred
• Familiarity with vision and/or medical insurance verification and billing
• Proficiency with electronic health records (EHR) or practice management software
• Strong interpersonal and communication skills with a patient-first attitude
• Highly organized with the ability to multitask in a busy clinical environment
• Detail-oriented with accurate data entry and record-keeping abilities
• High school diploma or equivalent required; additional healthcare coursework a plus

About Us:

Barenburg Eye Associates is a trusted eye care practice providing comprehensive vision and medical eye care services. Our patients rely on us for personalized, high-quality care delivered by a knowledgeable and compassionate team. We pride ourselves on a supportive work culture where every team member is valued and empowered to make a difference in patients' lives.