Eye Care Patient Billing Specialist

Heaton Eye Associates; Tyler (TX); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Affordable Health and Dental

Vision Care

Life Insurance

PTO

401K

Job summary

A healthcare practice in Tyler, Texas, is seeking a Patient Account Representative to manage patient accounts and resolve billing inquiries. The role requires at least 1 year of experience in a similar position and a high school diploma. Strong communication skills and attention to detail are essential. The position includes handling payments, client communication, and adherence to organizational policies.

Qualifications

• Minimum 1 year experience as a patient account representative.
• Preferred 2 years experience as an ophthalmology based patient account representative.

Responsibilities

• Serve as the primary point of contact for patients regarding statements, balances, refunds, and billing inquiries.
• Review and post payments received through the MPS portal on a weekly basis.
• Monitor Revco Recovery accounts to ensure all bad debt listings are current and accurate, on a weekly basis.
• Perform variance transfers in NextGen.
• Run bad debt reports weekly and communicate with patients regarding outstanding balances.
• Receive and post surgical prepayments in NextGen.
• Handle record requests, including legal requests and ER on-call documentation.
• Prepare and provide itemized statements as requested.
• Respond to internal billing-related inquiries from other departments.
• Uphold Core Values, including attendance, punctuality, and reliability.

Skills

General knowledge of practice management software

Excel spreadsheets

Positive attitude

Dependable

Multi-tasked oriented

Good Communication Skills

Organized

Education

High School Diploma or equivalent

Job description

A healthcare practice in Tyler, Texas, is seeking a Patient Account Representative to manage patient accounts and resolve billing inquiries. The role requires at least 1 year of experience in a similar position and a high school diploma. Strong communication skills and attention to detail are essential. The position includes handling payments, client communication, and adherence to organizational policies.