Extra Help Emergency Dispatcher I

County of Tulare; Visalia (CA); On-site; USD 21,000 - 30,000; Part time

Job summary

Tulare County is conducting a recruitment to establish an employment list for vacancies in the Sheriff’s Department and Fire Department, with the Tulare County Fire Department currently located in Visalia. Extra help positions have variable hours and up to 1,559 hours per fiscal year.

Applicants must submit a typing certificate (40 wpm) and may be subject to background checks and drug screening. The list is valid for six months.

Qualifications

• Equivalent to the completion of the 12th grade.
• 1 year of general clerical work or related experience.
• Typing certificate verifying net speed of at least 40 wpm.
• Ability to work with diverse clients and colleagues.

Responsibilities

• Receive and triage calls from citizens and agencies.
• Handle multiple tasks and maintain accurate records.
• Operate office equipment and computer systems.
• Assist with administrative duties across departments.

Skills

Typing speed

Communication

Office equipment

Education

High school diploma or equivalent

Job description

This recruitment will establish an employment list to fill current and any future vacancies for those County departments that have this position, which are the Sheriff’s Department and Fire Department. The anticipated life of the employment list is six months.

Current vacancies are with the Tulare County Fire Department located in Visalia. The anticipated life of the list is six months.

Applications will be reviewed by Tulare County Human Resources & Development. As extra help positions become available, County departments with the job openings select the most qualified and appropriate applicant for the position available. The number of hours and duration of employment varies by each assignment. Extra help employees may work in a variety of County departments in locations throughout the geographic county area.

Extra help employees may not work more than 1,559 hours in any fiscal year from July to June. An extra help employee who mistakenly works in excess of 1,559 hours in a fiscal year does not become a probationary or regular employee. Applications will be active for six months.

• Learn standard operating procedures in sending and receiving radio transmissions.
• Receive telephone and 911 calls from citizens or other law enforcement agencies or fire departments requesting/reporting emergencies, information and assistance.
• Receive calls simultaneously, prioritize them, and maintain status of each.
• Contact appropriate agencies for information and assistance.
• Broadcast and receive emergency radio communications such as 911, ambulance, medical aid, fire, and CHP calls.

Applicants must submit a typing certificate verifying net speed of at least 40 wpm. Online typing tests will not be accepted.

Essential job duties may be assigned that are not listed above but are relative to this job classification. (Reasonable accommodation will be made when requested and determined by the County to be appropriate under applicable law.)

MINIMUM QUALIFICATIONS

Minimum qualifications are used as a guide for establishing the education, training, experience, special skills and/or license which are required and equivalent to the following.

Education:

• Equivalent to the completion of the twelfth (12th) grade.

Experience:

• One (1) year of general clerical work or a combination of academic work and work experience.

Skill/Ability to:

• Work and communicate effectively with people of various education and socioeconomic backgrounds by respecting beliefs, interpersonal styles and behaviors of both clients and co-workers.
• Operate contemporary office equipment inclusive of computer, keyboard, and all applicable electronic equipment.
• Handle multiple tasks, establish priorities for each, and maintain the status of each.
• Remember past and present events and relate them accurately.

See the full list in link.

License or Certificate:

• Applicants must submit a typing certificate verifying net speed of at least 40 wpm. Online typing tests will not be accepted.

• There are no benefits associated with extra help positions.

Conditions of Employment: Candidates selected may be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam.

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