External Title Shelving & Racking Site Manager

Channel Partners, LLC; Detroit (MI); Hybrid; USD 34,440 - 39,950; Full time

Benefits offered by this job

Paid Mileage & Travel Pay

Paid Training

Medical, Dental, Vision

Short & Long Term Disability

Job summary

A leading installation services company is seeking a Field Operations Manager in Detroit, MI, who will oversee large-scale projects and manage field personnel. The role requires travel up to 90% of the time, with a strong emphasis on operational and tactical management, ensuring successful project execution. Ideal candidates will have over 5 years of relevant field management experience and mechanical skills. This position offers competitive pay and benefits, emphasizing teamwork and professional development.

Qualifications

• 5+ years management experience for field operations.
• Strong understanding of planograms and blueprints.
• Ability to lift heavy items and standing for long periods.

Responsibilities

• Manage large-scale projects and oversee daily operations.
• Maintain communication with clients and ensure project success.
• Coach and train field personnel for career progression.

Skills

Ability to manage field operations onsite

Reading planograms/blueprints

Mechanical skills

Skilled with hand tools and power tools

Interpersonal communication

Tools

Cordless power tools

Mechanical assembly tools

Job description

At A Glance

We are growing our talent pool of results-driven, motivated, and detail-oriented candidates for future openings! An Apollo Recruiter will contact qualified applicants once the interview process has started.

BT Retail Solutions, a division of Apollo Retail Specialists, has served America’s most respected brands as a leading merchandising and fixture installation company for three decades, and we are hiring for our reset/remodel teams.

We work hard. So, if you enjoy hands‑on work in a team environment and you meet the requirements listed below and you are willing to travel, please apply today—and include your experience!

Whether you're applying with Apollo, BDS, MAG, White Hawk, or BTR, you're joining the same team: Channel Partners. One network. One purpose. One great place to grow.

Minimum Pay

USD $25.00/Hr.

Maximum Pay

USD $29.00/Hr.

What We Offer

• Paid Mileage & Travel Pay
• PTO
• Technology Allowance
• Paid Training
• Medical, Dental, Vision
• Short & Long Term Disability
• Life Insurance
• Per Diem & Hotel for Travelers
• Free Training Resources
• Weekly Payroll (“Rain” Offered-Early Access to Wages)
• This position is Variable Full Time Hours and Projects can range from 0-40 hours per week based on volume

What You'll Do

• Work as in-store/onsite manager of large-scale projects in through all phases.
• Establish and monitor administrative procedures for each project.
• Maintain seamless communication with clients to facilitate successful project execution.
• Oversee team and individual efforts.
• Build positive professional working relationships with clients and team members.
• Manage day-to-day operational and tactical aspects of multiple large-scale projects.
• Ensure safety and always minimize risk.
• Ensure successful execution of assigned projects with clear and consistent reporting.
• Ensure timely and accurate record‑keeping.
• Coach/train all levels of field personnel, including on‑the‑job‑training for team member certifications and career progression.
• Ensure project documents are complete, current, and distributed appropriately. Plan projects, develop and organize all information and reporting.
• Communicate with project teams and management personnel via daily email/field reports.
• Ability to interact professionally and tactfully with all members of field staff to manage difficult situations with willingness to communicate to corporate leaders and divisional representatives.
• Exceptional interpersonal communication skills when dealing with internal and external partners.
• Coordinates consistently with field management personnel in a manner which maximizes overall business effectiveness.
• Ensure the design & develop of materials is accurate and the information is always provided to field personnel in a timely manner.
• Investigate and solve problems associated with meeting company objectives for areas and accounts assigned.
• Escalate issues that are beyond the scope and control of this position in a timely manner.
• Oversee projects for installation of conveyors, mezzanines, and more.
• Respect the confidentiality of customer and company information.
• Provide honest, straightforward feedback when rating/reviewing submitted daily field reports.
• Seek guidance and direction from appropriate members within the organization or from other outside sources as may be required in the performance of responsibilities and duties.

What You'll Bring

• Ability to travel up to 90% of the time.
• Ability to work nights and weekends for up to 2-3 consecutive weeks during travel/high-volume periods, with advanced notice.
• May require repetitive bending, standing, and walking extended lengths and may require you to pull, push, and/or lift up to 50 pounds without assistance.
• May be required to work extended hours sometimes to meet project/customer demands.
• 5+ years of experience managing field operations onsite for pallet racking, steel racking and cantilevers crews.
• 5+ years of experience in reading planograms/blueprints.
• Experience managing multiple job sites at any given time.
• Preferred: 5+ years of experience and knowledge of managing crews to assemble storage shelving, racking shelving, structural shelving, and steel shelving systems.
• Should be mechanically inclined/jack-of-all trades, and or experience with racking installations and demo.
• Skilled with hand tools, cordless power tools, and mechanical assembly tools for handling materials and fasteners.
• Able to confirm accuracy and job quality using established mechanical and safety standards.
• Frequent lifting up to 50 lbs., occasional lifting up to 75 lbs.

Important Information

Who is BTR & Apollo?

We're on a mission to make retailers and brands look their best! Because simply put, when products look good, they sell more.

BTR/ Apollo are part of Channel Partners Solutions headquartered in Tampa, FL, but we hiring immediately all over the nation.

Our Culture

Our reps are passionate about our mission and eager to complete their work on time and at the highest level of professionalism. We celebrate different backgrounds, experiences, and perspectives —encouraging everyone to grow within our company.

We're hiring immediately! Want to wear our shirt and badge? Cool. Click apply!

#ARSEASY