External Operations Coordinator

PTR Premier Truck Rental; Fort Worth (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Premium healthcare coverage

401(k) matching

Paid time off

Life, disability coverage

Ongoing learning and development

Job summary

Premier Truck Rental is seeking an External Operations Coordinator to optimize performance across a network of external yard locations nationwide. You will lead partnerships, manage inventory and logistics, and drive efficiency and profitability while upholding safety and compliance standards.

In this role, you will collaborate with internal teams and external partners, develop KPIs, and implement action plans to enhance service quality and operational excellence.

Qualifications

• 2+ years of experience in fleet operations or logistics.
• Proficiency in Excel and Outlook.
• Strong knowledge of trucks, repairs, and service requirements.
• Ability to multitask and prioritize across multiple locations.
• Independent, process-oriented worker.
• Excellent organizational and time-management skills.
• Strong communication and relationship-building abilities.

Responsibilities

• Develop and maintain strategic partnerships with external yard locations; conduct performance reviews and implement corrective actions.
• Oversee operational aspects of external yard locations including reconditioning, inventory, logistics, and customer service; monitor KPIs.
• Collaborate with scheduling, parts, transportation, dealerships, and repair shops to optimize workflow and ensure seamless service.
• Implement and oversee inventory management systems; conduct regular audits.
• Identify and implement process improvements to boost efficiency and reduce costs using data analytics.
• Ensure compliance with regulations, safety standards, and company policies; implement QA programs.
• Generate and analyze performance reports; present findings to senior management.

Skills

Fleet operations

Logistics

Excel

Outlook

Trucks & repairs knowledge

Multitasking

Organization & time management

Communication & relationship-building

Problem solving

Team collaboration

Analytical thinking

Tools

Dynamics 365

Power BI

Job description

Premier Truck Rental (PTR) provides customized commercial fleet rentals nationwide. Headquartered in Fort Wayne, Indiana, PTR is a family‑owned company that serves construction, utilities, and infrastructure customers with high‑quality trucks and trailers.

External Operations Coordinator

This strategic role oversees and optimizes the performance of over 5 external yard partner locations across the nation. The coordinator will develop and implement operational strategies to deliver outstanding service, maximize efficiency, and drive profitability.

Location

• Fort Worth, TX, with up to 25% travel

Hours of Operation

• 8:00 AM to 5:00 PM CT

Compensation

• Competitive base salary, benchmarked to regional market standards, plus quarterly profit sharing after one year of employment.

Responsibilities

• Strategic Partner Management: Develop and maintain strategic partnerships with external yard locations, conduct regular performance reviews and implement corrective action plans as needed.
• Operational Leadership: Oversee all operational aspects of external yard locations, including reconditioning, inventory management, logistics coordination, and customer service. Establish and monitor KPIs to drive continuous improvement.
• Cross‑Functional Collaboration: Work with scheduling, parts, transportation, dealerships, and repair shops to optimize workflow and ensure seamless customer service. Act as a liaison between internal departments and external partners.
• Inventory and Asset Management: Implement and oversee robust inventory management systems and conduct regular audits.
• Process Improvement: Identify and implement process improvements to enhance operational efficiency, reduce costs, and improve service using technology and data analytics.
• Compliance and Quality Assurance: Ensure compliance with all applicable regulations, safety standards, and company policies; implement quality assurance programs.
• Performance Reporting: Generate and analyze performance reports, identify trends, track progress, and make data‑driven decisions; present findings to senior management.

Requirements

Must Have

• 2+ years of experience in fleet operations, logistics, or a related field.
• Proficiency in administrative tasks, especially Excel and Outlook.
• Strong knowledge of trucks, repairs, and service requirements.
• Ability to multitask and handle multiple priorities accurately.
• Independent worker with a process‑oriented mindset.
• Excellent organizational and time management skills; ability to prioritize and manage multiple locations.
• Resourceful and adept at problem‑solving.
• Thrives in a fast‑paced environment.
• Strong analytical and strategic thinking skills.
• Demonstrated success working in a collaborative, team‑focused setting.
• Excellent communication skills; ability to build and maintain relationships with internal and external stakeholders.

Nice to Have

• Experience in the rental, heavy equipment, or automotive industry.
• Strong administrative, financial, and investigative skills.
• Experience with Dynamics 365 and Power BI.

Employee Benefits

• Premium healthcare coverage (medical, dental, vision, mental health & virtual healthcare)
• 401(k) matching and long‑term financial planning support
• Paid time off
• Life, accidental death, and disability coverage
• Ongoing learning and development opportunities

Equal Opportunity Employer: Premier Truck Rental is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.