External Mortgage Loan Originator

creditunionofcolorado; Central Park (WA); Hybrid; USD 568,260,000 - 809,340,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Credit Union of Colorado is seeking an External Mortgage Loan Officer to generate mortgage production through proactive outside sales and referral partnerships. You will guide members from initial consultation to closing, working with Realtors and community partners to promote CUofCO's mortgage portfolio.

The role emphasizes building strong referral networks, maintaining compliance with TRID, HMDA, RESPA, and investor guidelines, and achieving monthly production targets after an initial ramp

Qualifications

• Minimum two years mortgage lending experience required.
• Existing referral network of realtors, builders, and community partners in the local market preferred.
• High school diploma or GED required.

Responsibilities

• Develop and maintain referral relationships to grow self-generated mortgage production.
• Promote CUofCO's mortgage products through field visits, networking, and community engagement.
• Guide applicants through the mortgage process from initial consultation to closing.
• Meet minimum production requirements of $500,000 or 3 closed-end mortgage units per month after 3 months.

Skills

Outside sales

Referral networks

Mortgage product knowledge

CRM/LOS experience

Driver's license

Bilingual (optional)

Education

High school diploma or GED

Tools

LOS

CRM platform

Job description

Pay Range: $19.19 per hour, plus uncapped commissions.

Remote Eligible: Hybrid

General Purpose of the Position

The External Mortgage Loan Officer (MLO) is responsible for generating mortgage production through proactive outside sales while also assisting members and prospective members with their mortgage needs. The primary responsibility is to attract new business through referral relationships and community presence. External MLOs will develop strong partnerships with realtors, builders, and other referral sources to promote Credit Union of Colorado's portfolio and secondary-market mortgage products. They will guide applicants through the mortgage process from initial consultation to closing, partnering with Mortgage Operations.

Essential Duties and Responsibilities

• Develop, strengthen, and maintain referral relationships with external partners such as realtors, builders, financial advisors, and community organizations to grow self-generated mortgage production.
• Promote CUofCO's portfolio and secondary-market mortgage products through regular field visits, networking, community engagement, and relationship management.
• Develop, maintain, and deepen relationships with existing and new borrowers to drive referrals, repeat business, and overall production.
• Represent CUofCO at community events and industry functions to increase brand visibility and business development opportunities.
• Achieve minimum production requirements of $500,000 or 3 closed-end mortgage units per month after the first three (3) months of employment.
• Act promptly and professionally
• Conduct thorough, consultative interviews with members and potential members to understand financial needs and recommend appropriate mortgage solutions.
• Evaluate and structure first mortgages to meet member needs and eligibility requirements.
• Initiate and guide members through a complete and compliant mortgage application within the Loan Origination System (LOS), following established policies and procedures.
• Obtain and analyze all documentation for completeness, accuracy, eligibility, and alignment with CUofCO's quality standards.
• Run initial automated underwriting and follow findings and/or company standards.
• Ensure all required disclosures and re-disclosures are issued accurately and within regulatory timelines.
• Maintain detailed knowledge of agency guidelines, investor requirements, and CUofCO loan programs and procedures.
• Adhere to all applicable regulations including TRID, HMDA, RESPA, Reg Z, Reg B, ECOA, SAFE Act, and CUofCO lending policies.
• Document all communication with members, partners, and internal teams in the LOS and/or CRM according to policy.
• Maintain data integrity, member confidentiality, and compliance with all state, federal, and agency requirements.
• Communicate proactively and consistently with all parties involved in the loan process to maintain transparency and support timely closings.
• Participate in weekly file review sessions with processing to identify and resolve issues early.
• Provide support and collaboration to fellow MLOs and operational partners as needed.
• Complete weekly and monthly production reports and other required documentation as determined by the department.
• Maintain all required federal and state licenses and complete ongoing education as required by company, state, federal, and investor guidelines.
• Stay current on mortgage industry trends, product updates, system enhancements, and regulatory changes.
• Perform other duties as assigned.

Requirements

EDUCATION AND EXPERIENCE

High school diploma or general education degree (GED). Minimum two years mortgage lending experience required. Existing referral network of realtors, builders, and community partners in the local market preferred.

OTHER SKILLS AND ABILITIES

• Proven track record of self-generated production and maintaining strong referral partner relationships.
• Strong knowledge of mortgage products, agency guidelines (Fannie Mae/Freddie Mac), disclosures, TRID, and general regulatory requirements.
• Experience working in a Loan Origination System (LOS) and CRM-type platform.
• Valid driver's license and reliable transportation for external sales activities required.
• Knowledge of portfolio lending, construction and renovation loans, or other specialty products preferred.
• Bilingual (Spanish/English or other language) helpful but not required.
• Strong consultative selling skills with the ability to identify member needs and recommend appropriate solutions.
• Comfortable conducting outside sales activities including partner visits, open houses, community events, and presentations.
• Excellent oral and written communication skills
• Ability to interact well with others in a positive manner
• Proficiency in understandin