External Mortgage Loan Originator

Credit Union of Colorado; Town of Mosinee (WI); On-site; USD 450,000 - 550,000; Full time

Benefits offered by this job

Bonuses

Competitive benefits

Job summary

Credit Union of Colorado seeks an External Mortgage Loan Officer to generate production through proactive outside sales. You will attract new business by building strong partnerships with realtors, builders, and community organizations, and guide applicants from initial consultation to closing with CUofCO’s mortgage programs.

You will manage a high-volume workflow, ensure regulatory compliance, and maintain a strong referral network.

Qualifications

• High school diploma or GED required.
• Minimum two years mortgage lending experience required.
• Existing referral network of realtors, builders, and community partners preferred.

Responsibilities

• Develop and expand referral relationships with external partners to grow self-generated mortgage production.
• Promote portfolio and secondary-market mortgage products through field visits and community engagement.
• Guide members through the mortgage process from consultation to closing, ensuring compliance and timely disclosures.

Skills

Outside sales

Referral networks

Mortgage products

Communication skills

CRM usage

Regulatory knowledge

Consultative selling

Education

High school diploma or GED

Tools

LOS

CRM

Job description

We offer a pay-for-performance compensation program including bonuses for all employees and a competitive benefits package. See https://www.cuofco.org/careers for a high-level overview of our benefits package and bonus offerings.

General Purpose of the Position

The External Mortgage Loan Officer (MLO) is responsible for generating mortgage production through proactive outside sales while also assisting members and prospective members with their mortgage needs. The primary responsibility is to attract new business through referral relationships and community presence. External MLOs will develop strong partnerships with realtors, builders, and other referral sources to promote Credit Union of Colorado’s portfolio and secondary-market mortgage products. They will guide applicants through the mortgage process from initial consultation to closing, partnering with Mortgage Operations.

Essential Duties and Responsibilities

• Develop, strengthen, and maintain referral relationships with external partners such as realtors, builders, financial advisors, and community organizations to grow self-generated mortgage production.
• Promote CUofCO’s portfolio and secondary-market mortgage products through regular field visits, networking, community engagement, and relationship management.
• Develop, maintain, and deepen relationships with existing and new borrowers to drive referrals, repeat business, and overall production.
• Represent CUofCO at community events and industry functions to increase brand visibility and business development opportunities.
• Achieve minimum production requirements of $500,000 or 3 closed-end mortgage units per month after the first three (3) months of employment.
• Act promptly and professionally
• Conduct thorough, consultative interviews with members and potential members to understand financial needs and recommend appropriate mortgage solutions.
• Evaluate and structure first mortgages to meet member needs and eligibility requirements.
• Initiate and guide members through a complete and compliant mortgage application within the Loan Origination System (LOS), following established policies and procedures.
• Obtain and analyze all documentation for completeness, accuracy, eligibility, and alignment with CUofCO’s quality standards.
• Run initial automated underwriting and follow findings and/or company standards.
• Ensure all required disclosures and re-disclosures are issued accurately and within regulatory timelines.
• Maintain detailed knowledge of agency guidelines, investor requirements, and CUofCO loan programs and procedures.
• Adhere to all applicable regulations including TRID, HMDA, RESPA, Reg Z, Reg B, ECOA, SAFE Act, and CUofCO lending policies.
• Document all communication with members, partners, and internal teams in the LOS and/or CRM according to policy.
• Maintain data integrity, member confidentiality, and compliance with all state, federal, and agency requirements.
• Communicate proactively and consistently with all parties involved in the loan process to maintain transparency and support timely closings.
• Participate in weekly file review sessions with processing to identify and resolve issues early.
• Provide support and collaboration to fellow MLOs and operational partners as needed.
• Complete weekly and monthly production reports and other required documentation as determined by the department.
• Maintain all required federal and state licenses and complete ongoing education as required by company, state, federal, and investor guidelines.
• Stay current on mortgage industry trends, product updates, system enhancements, and regulatory changes.
• Perform other duties as assigned.

Requirements

EDUCATION AND EXPERIENCE

High school diploma or general education degree (GED). Minimum two years mortgage lending experience required. Existing referral network of realtors, builders, and community partners in the local market preferred.

OTHER SKILLS AND ABILITIES:

• Proven track record of self-generated production and maintaining strong referral partner relationships.
• Strong knowledge of mortgage products, agency guidelines (Fannie Mae/Freddie Mac), disclosures, TRID, and general regulatory requirements.
• Experience working in a Loan Origination System (LOS) and CRM-type platform.
• Valid driver’s license and reliable transportation for external sales activities required.
• Knowledge of portfolio lending, construction and renovation loans, or other specialty products preferred.
• Bilingual (Spanish/English or other language) helpful but not required.
• Strong consultative selling skills with the ability to identify member needs and recommend appropriate solutions.
• Comfortable conducting outside sales activities including partner visits, open houses, community events, and presentations.
• Excellent oral and written communication skills
• Ability to interact well with others in a positive manner
• Proficiency in understanding AUS findings (DU/LPA) and structuring mortgage loans.
• Ability to review financial statements, tax returns, income documentation, and credit reports.
• Solid computer skills with the ability to learn new systems, tools, and processes quickly.
• HP or Financial Calculator
• Deep understanding of mortgage regulations including TRID, HMDA, RESPA, ECOA, Reg B, Reg Z, and SAFE Act standards.
• Strong attention to detail with a focus on accuracy, data integrity, and quality documentation.
• Ability to manage complex files while maintaining compliance and service standards.
• Detail oriented with strong organizational and time management skills
• Must maintain high level of confidentiality.
• Ability to influence timelines, expectations, and proactively negotiate within department
• Highly self-driven with the ability to work independently in an outside-sales environment.
• Strong sense of ownership for production goals, lead follow-up, and personal performance.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is typically required to sit for long periods . The employee continually is required to talk or hear. The employee is occasionally required to stand, walk, stoop and reach with hands and arms. The employee will occasionally lift and/or move up to 10 pounds . Specific vision abilities required by this job include close vision and the ability to adjust focus . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions .

Credit Union of Colorado is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.

Please note applicants can redact any information that identifies their age, birth date, or dates of schooling on either their resume or any additional materials provided.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Credit Union of Colorado’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.