External Mortgage Loan Officer (Greater Seattle Area)

Seattle Credit Union; Seattle (WA); On-site; USD 65,000 - 110,000; Full time

Benefits offered by this job

Low-cost medical benefits

401k with match

Generous paid time off

Job summary

Seattle Credit Union is seeking an External Mortgage Loan Officer to originate quality residential loans across programs, building a strong referral network and delivering exceptional member service.

This exempt role emphasizes meeting production goals, complying with RESPA/Reg Z/HMDA/Reg B, and active community involvement while maintaining product knowledge and accurate disclosures.

Qualifications

• Three+ years of residential lending sales experience with meeting production goals.
• Strong interpersonal and written/verbal communication skills in a diverse community.
• Proficiency with standard software and knowledge of mortgage regulatory issues (RESPA, Reg Z, HMDA, Reg B).
• Thorough knowledge of mortgage products and programs.

Responsibilities

• Originates mortgage loans and pre-qualifies borrowers.
• Establishes and maintains a network of referral sources to generate mortgage business.
• Ensures compliance with regulatory requirements and timely loan disclosures (RESPA, Reg Z, HMDA, Reg B).
• Maintains knowledge of Seattle CU products and mortgage market trends.
• Provides excellent member service and supports the mortgage team in achieving goals.

Skills

Residential lending sales

Interpersonal communication

Regulatory compliance knowledge

Education

Associates Degree

Bachelor's Degree preferred

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

Job Title: External Mortgage Loan Officer

Functional Area: Lending

FLSA Status: Exempt - COMM

WHY JOIN US?

Seattle Credit Union is proud to be an employer committed to the growth and prosperity of its employees, members, and the community. We work in a culture where voices are amplified to drive meaningful change and generate non-stop impact. We offer a comprehensive total rewards package, such as employee-paid medical benefits, 401k matching, and generous time off, such as for volunteering and even to celebrate your birthday! We provide opportunities for employees to learn and grow while fostering an inclusive work culture, and we have a tremendously diverse workforce that drives our ability to innovate and maintain excellence.

Seattle Credit Union is dedicated to helping our members achieve financial prosperity by providing education and banking services that meet their personal goals. We are Inclusive, Inventive and Invested. We are Seattle Credit Union - we build strong and trusting relationships in service of our Mission. Seattle Credit Union is proud to be intentional in recruiting, hiring, and promoting a workplace that is inclusive.

We are an Equal Opportunity/Affirmative Action Employer that celebrates our collective differences and encourages all to apply, including those with different backgrounds, disability, ages, ethnicities, races, religions, gender identities, sexual orientations, national origins, or veteran status’ protected by applicable federal, state, or local law.

Role at Seattle Credit Union:

The Mortgage Loan Officer will contribute to the team through their responsibility for originating quality residential mortgage loans under a variety of programs by establishing a solid referral base.

Essential Duties/Functions:

• Responsible for producing high quality loans which meet investor guidelines and Seattle CU’s lending policy, while providing excellent member service.
• Responsible for meeting minimum sales production goals set by Sr. Management.
• Establishes and maintains a network of internal and external referral sources, to include individual and organizations likely to produce mortgage referrals such as Real Estate Brokers, Attorneys, Accountants, Builders, Financial Planners , and other business professionals.
• Promotes Seattle CU’s residential loan products by maintaining regular contact with referral sources to generate new mortgage business.
• Originates mortgage loans, pre-qualifies borrowers, counsel prospective buyers to resolve needs and match with appropriate Seattle CU programs.
• Plan, coordinate and participate in activities which promote homeownership, including homebuyer seminars, home shows, broker’s meetings and other home financing workshops.
• Maintains community involvement by serving on boards of organizations in relevant Credit Union approved areas to positively represent the Seattle CU in the local community.
• Ensures quality and timeliness of mortgage application documentation. Follows up with applicants for information as needed.
• Maintains extensive knowledge of Seattle CU’s mortgage and other company products and services; maintains general knowledge of the mortgage industry, including maintaining in-depth knowledge of state and federal mortgage laws and regulations.
• Responsible for complying with SAFE Act legislation, which requires annual registration renewal as a Mortgage Loan Originator (MLO)
• Completes Product/Service Knowledge Assessment within 90 days of employment with a score of at least 80%. (Note: This assessment may be taken as many times as needed to achieve this score)
• Responsible for compliance and generating accurate loan disclosures in a timely manner including RESPA, Reg Z, HMDA and Reg B.
• Effective pipeline management. Works with processor to effectively manage expected closing dates, provides timely and accurate information to borrowers and real estate brokers to minimize customer service issues and provide overall quality customer service.
• Demonstrates commitment to SCU Values.
• Maintain regular and punctual attendance.
• Other duties as assigned.

WHAT YOU WILL BRING:

Basic Qualifications:

• At least three years of residential lending sales experience which includes consistently meeting established sales / production goals.
• Strong interpersonal and communication (verbal/written) skills and the ability to work in a diverse community.
• Proficiency in standardized software applications, including Microsoft Word, Excel, PowerPoint and Outlook.
• Basic ability to analyze personal and business financial documents
• Knowledgeable in regulatory, policy and compliance issues pertaining to the mortgage industry.
• Thorough knowledge of all mortgage products and programs.
• Good analytical skills necessary to evaluate credit requests and determine trends in a given market place.
• Possesses excellent organizational and time management skills.
• Associates Degree
• Ability to work independently and prioritize workload.
• Ability to handle stress in a high volume and fast paced environment
• Ability to communicate with tact, discretion, and courtesy within and outside the organization.
• Professional appearance and demeanor.
• Ability to perform basic math calculations (addition, subtraction, multiplication, division, percentages, debt ratios).

Preferred Qualifications:

• Bachelors Degree preferred
• Required experience includes producing work that meets sales goals and meets all compliance requirements (RESPA, Reg Z, HMDA, Reg B)
• Solid knowledge and experience originating mortgage loans for FHLMC/FNMA, FHA and VA is preferred.
• Knowledge of the Secondary Market

Working Conditions

• Position will require travel to outside locations for Seattle CU events, for application interviews, and attend training.
• Position may also require some work before and after normal business hours for loan applications, training, RE community visits.
• Other times, work will generally be performed in an office environment.
• Indirect exposure to robbery

Seattle Credit Union supports and invests in our employees. We offer many great benefits, including low-cost medical contributions and zero contributions for dental and vision plans. Additionally, SCU offers a generous paid time off program and a 401k plan with a dollar-for-dollar employer match up to 5%.

The compensation is BASE PLUS COMMISSION.