External Job Title Casino, Hospitality & Entertainment Management Development Program Associate
Live! Casino & Hotel Philadelphia
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Benefits offered by this job
Job summary
Live! Casino & Hotel Philadelphia is offering an Management Development Program for recent graduates seeking leadership in hospitality and gaming.
You will rotate through casino operations, hotel services, and support functions while gaining exposure to guest experience, finance, and entertainment. The program combines hands-on work, mentorship, and business education to prepare high-potential individuals for management roles in a fast-paced entertainment environment.
Qualifications
- Bachelor’s degree in a related field is required or preferred.
- Willingness to relocate for future openings.
- Must be able to obtain and maintain a gaming license.
- Able to work weekends and holidays.
- Strong leadership and customer-service mindset.
Responsibilities
- Complete rotational assignments across hospitality, gaming, and support departments.
- Learn operational functions of casino, hotel, food & beverage and entertainment.
- Participate in the Live Leadership Development Curriculum.
- Understand performance metrics and revenue strategies.
- Collaborate with leaders and teams to meet business goals.
- Maintain flexibility and adaptability across shifts.
Skills
Education
Tools
Job description
USD $45,000.00/Yr.
USD $45,000.00/Yr.
Why We Need Your Talents:
The Live! Casino & Hotel Management Development Program is an exciting opportunity for recent college graduates interested in launching a career in the hospitality, gaming, and entertainment industry. This unique program provides the Hospitality & Gaming Operations Management Associate with exposure to a broad range of operational and business functions, including Casino Operations, Slot Operations, Table Games, Hotel Operations, Guest Services, Food & Beverage, Marketing, Player Development, Finance, Human Resources, Entertainment, and Special Events.
The Hospitality & Gaming Operations Management Associate will participate in the Live! Management Development Program (MDP), a comprehensive leadership development experience designed to prepare high-potential individuals for future management opportunities within the organization. The program combines hands‑on operational experience, leadership development, executive mentorship, and business education to build well‑rounded hospitality and gaming leaders.
Through structured rotational assignments, Associates will gain a comprehensive understanding of how various departments work together to deliver exceptional guest experiences, maintain operational excellence, and drive business results. Associates will collaborate with team members at all levels, from frontline staff to senior leadership, while developing the skills necessary to lead in a dynamic and fast‑paced entertainment environment.
This immersive experience provides the opportunity to explore multiple career paths, build a strong professional network, and establish a foundation for long‑term growth within Live! Casino & Hotel.
Where Youll Make an Impact:
- Commit to the successful completion of all phases of the Management Development Program to be considered for future leadership opportunities within the company.
- Participate in rotational assignments across hospitality, gaming, and support departments to gain a broad understanding of property operations.
- Learn the key operational functions of casino gaming, hotel operations, guest services, food & beverage, entertainment, and player engagement.
- Complete the Live! Leadership Development Curriculum in conjunction with departmental rotations.
- Develop an understanding of operational performance metrics, financial results, guest satisfaction measures, and revenue‑generating strategies.
- Collaborate with leaders and team members across the property to support business objectives and enhance the overall guest experience.
- Demonstrate flexibility, adaptability, and a willingness to learn in a variety of operational environments.
- Build leadership capabilities through coaching, mentorship, project work, and hands‑on operational experiences.
- Master and uphold the Live! 5 Service Standards to consistently deliver exceptional guest service.
- Create memorable experiences that foster guest loyalty and strengthen the Live! brand.
- As a 24/7 operation, work a flexible schedule, including evenings, weekends, holidays, and overnight shifts as required by rotational assignments.
- Perform other duties as assigned.
Skills to Help You Succeed:
- Passion for hospitality, gaming, entertainment, and delivering exceptional guest experiences.
- Strong leadership potential with an interest in pursuing a management career within the hospitality and gaming industry.
- Excellent interpersonal, customer service, and communication skills.
- Ability to work effectively in a team‑oriented, fast‑paced environment.
- Strong analytical, organizational, problem‑solving, and decision‑making skills.
- Demonstrated adaptability and willingness to learn new processes, systems, and operational functions.
- Ability to communicate professionally and effectively in English, both verbally and in writing.
- Ability to read, understand, and follow operating procedures, company policies, and regulatory requirements.
- Proficiency in Microsoft Office and other business‑related technology applications.
Must-Haves:
- Bachelor's degree in Hospitality Management, Business Administration, Gaming Management, Tourism Management, Marketing, Finance, or a related field preferred.
- Flexible working schedule to include weekends and holidays.
- Must be open to relocation based on future open positions with the organization.
- Must be able to obtain and maintain a valid gaming license as determined by theState Gaming Control Agency.
Physical Requirements:
- Must have upbeat, outgoing, and positive attitude.
- Must be able to work in a loud, high‑energy environment.
- Must be available to work all shifts; to include day, swing, weekdays, weekends, and holidays.
- Must be able to perform assigned duties under frequent time pressure in an interruptive environment.
- Must be able to handle multi‑tasking heavy work‑exerting up to 50 pounds of force occasionally, and up to 30 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
- Must be able to bend, stoop and squat.
- Must be able to stand for long periods of times without sitting or leaning.
- Ability to climb, bend, stretch, twist, or reach with your body and arms, work under variable temperatures and noise levels.
Working Conditions:
- 24/7 high energy casino with over 300,000 sq. ft of gaming and entertainment space and approximately 3000 employees.
- Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
- You will work in an environment where smoking is allowed.
Perks We Offer You
- Comprehensive group health benefits for full‑time and part‑time Team Members and their eligible dependents. Other benefits for full‑time and part‑time Team Members may include:
- Free Basic Life Insurance
- Free Short Term & Long‑Term Disability
- Generous retirement savings options
- Paid Time Off
- Tuition Reimbursement
- On‑site Wellness center for Team Members and eligible dependents (Maryland Property only)
- Training and pathways for career growth
- Robust Rewards & Recognition Programs
- Annual Merit Based Pay Increases
- Discretionary Performance Bonuses
- Discretionary Service Bonuses
- Free parking
- Free food and discounted meals
- Live! Hotel, Food & Beverage, and Entertainment Discounts
Life at Live!
Individuals chosen to be part of the Live! Team can expect:
- To be part of an exciting experience unlike any other in the market.
- To be given the power and responsibility to put service and community first.
- To come together as a strong team, while valuing and celebrating our diversity.
- To be given the tools, resources, and opportunity to grow in their career.
- To work hard and have fun.
- Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
- The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!
- Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
- You will work in an environment where smoking is allowed.
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