External Communications Manager, Workplace PR

Google Inc.; New York (NY); On-site; USD 171,000 - 247,000; Full time

Job summary

Google Inc. is seeking an External Communications Manager for Workplace PR to shape external narrative and safeguard Google's reputation across workforce initiatives.

You will collaborate with People Operations, Employment Legal, and Extended Workforce Solutions to manage complex issues and crises. You will lead the development of clear communications materials for executives, coordinate with reporters, and drive proactive external campaigns.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in external, internal or executive communications.
• Experience working with media and press, including proactive and reactive.

Responsibilities

• Lead, plan and operationalize PR strategies for significant POps policy or program changes, and sensitive employment matters, in direct partnership with the relevant leadership teams.
• Execute the external strategy for the Chief People Officer and her immediate leadership team.
• Develop high-quality, clear, accessible communication materials for executives and managers across the company to educate and enable them.
• Identify opportunities and challenges related to external strategy and communication across xWS areas, devise recommendations, and execute on plans.
• Build and maintain relationships with Google beat reporters and key workplace reporters to influence stories and defend Google’s brand.

Skills

Media relations

Crisis management

Written communication

Verbal communication

Project management

Education

Bachelor's degree

Job description

External Communications Manager, Workplace PR

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X Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Mountain View, CA, USA; New York, NY, USA; San Francisco, CA, USA.

• Bachelor's degree or equivalent practical experience.
  
• 10 years of experience in external, internal or executive communications.
• Experience working with media and press, including proactive and reactive.
  

Preferred qualifications:

• Experience devising communication strategy and providing communications guidance and support to executive leaders (Director level and above).
  
• Demonstrated ability to prioritize, plan and execute on multiple projects simultaneously in an organized fashion.
  
• Demonstrated ability to work calmly and maintain good judgment in fast-moving environments.
• Excellent written and verbal communication skills with a demonstrated ability to communicate complex concepts concisely.

About the job

As a member of the Global Communications and Public Affairs team, you will work cross-functionally to help communicate with journalists and other thought leaders; devise specific communications materials and campaigns; engage in face-to-face meetings with commentators and other opinion formers; and develop print and web-based material supporting these campaigns. We're looking for great communicators who can understand complex issues and explain them in person and also via well written, simple blog posts, FAQs, video scripts and more.

As the External Communications Manager for Workplace PR (Public Relations), you will play a pivotal, strategic role in shaping and safeguarding Google’s narrative on key workforce and organizational initiatives. You will partner closely with executive leadership across People Operations (POps), Employment Legal, and Extended Workforce Solutions (xWS) to manage complex issues, navigate sensitive crises, and lead proactive external communications that protect and elevate Google’s global brand and reputation. We're looking for an experienced, media-savvy communications strategist who works well under pressure, can navigate complex issues, and serves as a trusted advisor to executive leaders. Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

About the job

As a member of the Global Communications and Public Affairs team, you will work cross-functionally to help communicate with journalists and other thought leaders; devise specific communications materials and campaigns; engage in face-to-face meetings with commentators and other opinion formers; and develop print and web-based material supporting these campaigns. We're looking for great communicators who can understand complex issues and explain them in person and also via well written, simple blog posts, FAQs, video scripts and more.

As the External Communications Manager for Workplace PR (Public Relations), you will play a pivotal, strategic role in shaping and safeguarding Google’s narrative on key workforce and organizational initiatives. You will partner closely with executive leadership across People Operations (POps), Employment Legal, and Extended Workforce Solutions (xWS) to manage complex issues, navigate sensitive crises, and lead proactive external communications that protect and elevate Google’s global brand and reputation. We're looking for an experienced, media-savvy communications strategist who works well under pressure, can navigate complex issues, and serves as a trusted advisor to executive leaders. Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $171000 - $247000 (USD) + 20% bonus target + equity + benefits

Learn more about benefits at Google .

• Lead, plan and operationalize PR strategies for significant POps policy or program changes, and sensitive employment matters, in direct partnership with the relevant leadership teams.
  
• Execute the external strategy for the Chief People Officer and her immediate leadership team.
  
• Develop high-quality, clear, accessible communication materials (e.g., talking points, external statements, FAQs, and more) for executives and managers across the company to educate and enable them to address a variety of People-focused topics.
  
• Identify opportunities and challenges related to external strategy and communication acrossxWS areas, devise recommendations, and execute on recommended plans.
  
• Build and maintain relationships with Google beat reporters and key workplace reporters to influence stories and defend Google’s brand. Manage tricky news cycles about People issues at Google, including setting internal expectations.
  

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.