External Communications Associate

JPMorgan Chase & Co.; New York (NY); On-site; USD 75,000 - 95,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an External Communications Associate to support the Media Relations function. The ideal candidate will have over 3 years of experience in external communications and a solid understanding of the financial services industry.

Responsibilities include developing a comprehensive communications strategy, building media relationships, and managing communications projects for product launches and brand reputation. Strong skills in Word, Excel, and media monitoring tools are essential.

Qualifications

• 3+ years of experience in external communications.
• Understanding of the financial services industry.
• Excellent attention to detail and analytical thinking.

Responsibilities

• Develop and execute a holistic external communications strategy.
• Build relationships and partner with business leaders.
• Develop and maintain relationships with key members of the press.
• Support senior executives in events and conferences.
• Manage communications projects to enhance brand reputation.

Skills

External communications experience

Understanding of financial services

Expertise in Word

Expertise in Excel

Expertise in PowerPoint

AI/LLM tools proficiency

Attention to detail

Organizational skills

Risk assessment ability

Education

BA in Communications, Public Relations, or Journalism

Tools

TVEyes

Meltwater

Business Wire

Bloomberg Terminal

Job description

J.P. Morgan's Commercial & Investment Bank (CIB) is a global leader across banking, research, markets, payments and securities services. The Communications team within CIB is responsible for media relations, internal communications, and social media. The team partners closely with marketing, compliance, human resources, and legal teams to ensure cohesive external messaging.

As an External Communications Associate within Commercial & Investment Bank, you will support the Media Relations function within CIB Communications, working with senior executives across the trading lifecycle—J.P. Morgan Global Research, Markets, and Securities Services. This creative and energetic communicator will support the team globally, with a focus on the Americas. In addition, you will take ownership of proactive work, strategizing announcements and product launches, and building media profiles for rising subject matter experts. You will balance this with reactive work responding to crises and ensuring accuracy in media coverage.

Job responsibilities

• Develop and execute a holistic external communications strategy and program that aligns with business goals
• Build relationships and partner with business leaders to understand and anticipate communications needs
• Develop and maintain relationships with key members of the press; create and maintain media lists
• Support senior executives in the planning and execution of events and conferences
• Pitch and manage communications projects that further the business’s brand reputation (e.g., key announcements, reports, surveys, product launches, investor conferences, etc.)
• Manage logistics for media interviews and handle audit and other compliance inquiries related to pre-approvals, disclosures, and logging of public appearances
• Review and approve all external public speaking engagements (conferences, panel discussions, etc.)
• Collaborate across the CIB Communications organization on executive communications, social media, content development, and marketing to amplify business initiatives
• Assist in creating clip reports for the broader CIB media relations team and gather feedback and metrics on communications

Required qualifications, capabilities, and skills

• 3+ years of experience in external communications
• Understanding of the financial services industry
• Expertise in Word, Excel, PowerPoint, and AI/LLM tools required
• Expertise in TVEyes, Meltwater, Business Wire, and Bloomberg Terminal required
• Excellent attention to detail and analytical thinking
• Excellent organizational skills, with the ability to multitask and prioritize high-volume, high-priority initiatives in a deadline-driven environment
• Ability to assess risk and make good judgment calls
• Ability to partner effectively with direct management, team members, and clients, and to work well with employees at all levels
• Commitment to maintaining the firm’s high standards related to risk, compliance, and the Code of Conduct

Preferred qualifications, capabilities, and skills

• BA in Communications, Public Relations, or Journalism