External Communications - Associate

JPMorgan Chase & Co.; Columbus (OH); On-site; USD 75,000 - 105,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate in External Communications to support a diverse portfolio of external initiatives.

You will advance earned and paid media strategies, collaborate with Marketing and external partners, and draft executive-level materials to highlight community impact. The role requires strong writing skills, experience with sponsorships or partnerships, and the ability to manage multiple priorities in a fast-paced, matrixed environment.

Qualifications

• 4+ years of experience in public relations, communications, or journalism in corporate or agency environments.
• Experience supporting integrated communications with earned and paid media, including sponsorships or partnerships.
• Strong writing and storytelling skills with experience creating executive-level materials.
• Proven ability to work with external partners (agencies, sponsors, content partners) for coordinated programs.
• Experience supporting media relations and elevating brand or community impact.
• Ability to manage multiple priorities and stakeholders in a fast-paced, matrixed environment.
• Familiarity with media monitoring, reporting, and turning results into insights.
• Collaborative mindset with solid partnership skills across marketing, business, and communications teams.

Responsibilities

• Support external communications for Community and Business Development, aligning to business priorities.
• Develop and execute integrated earned and paid media strategies and campaigns.
• Collaborate with Marketing and partners on sponsored content and messaging for campaigns.
• Draft and deliver press materials, executive briefings, and audience messaging.
• Coordinate with internal stakeholders and agencies to ensure aligned execution across campaigns.
• Support speaker preparation and materials for field-based teams.
• Monitor, analyze, and report on media coverage and paid/earned performance to inform strategy.
• Support proactive media engagement and issue management with corporate communications partners.

Skills

PR strategy

Written communications

Partner management

Media relations

Project management

Cross-functional collaboration

Job description

Join our highly talented Consumer Banking public relations team in an exciting and dynamic work environment.

As an Associate in the External Communications team, you will support a diverse portfolio of external communications initiatives, advancing strategic priorities focused on financial health and integrated campaigns. This role focuses on advancing earned and paid media strategies that promote impact-driven programs and community engagement.

Job Responsibilities

• Support external communications for Community and Business Development, advancing strategies that highlight the firm’s impact in communities and align to business priorities.
• Develop and execute integrated earned and paid media strategies, including sponsorships and partner-driven campaigns, to amplify key programs and community investments.
• Partner closely with Marketing and external partners to develop sponsored content, scripts, talking points, and campaign messaging that align with and advance business objectives.
• Draft and deliver high-quality communications materials, including press releases, executive briefings, and messaging for internal and external audiences.
• Serve as a key coordinator across internal stakeholders and agency partners, ensuring alignment, consistency, and disciplined execution across campaigns.
• Support communications processes tied to external engagement, including speaker preparation, materials development, and readiness for field-based teams.
• Monitor, analyze, and report on media coverage and paid/earned performance, providing insights to inform future strategy and improve outcomes.
• Support proactive and reactive media engagement, including issue management and coordination with corporate communications partners.

Required qualifications, capabilities, and skills

• Minimum 4+ years of experience in public relations, communications, or journalism, with experience in corporate and/or agency environments.
• Experience supporting integrated communications strategies that include earned and paid media, ideally with exposure to sponsorships or partnership-driven campaigns.
• Strong writing and storytelling skills, with experience developing executive-level materials and messaging.
• Demonstrated ability to work with external partners (e.g., agencies, sponsors, or content partners) to deliver coordinated communications programs.
• Experience supporting media relations and identifying opportunities to elevate brand, reputation, or community impact.
• Ability to manage multiple priorities and stakeholders in a fast-paced, highly matrixed environment.
• Familiarity with media monitoring, reporting, and performance measurement, with the ability to translate results into actionable insights.
• Collaborative mindset and strong partnership skills across marketing, business, and communications teams.