External Client Care Coordinator Elevate Service Ensure Quality Care

Comfort Keepers; Bloomsburg (Columbia County); On-site; USD 40,000 - 60,000; Full time

Job summary

Join a forward-thinking company as an External Coordinator, where you'll play a crucial role in ensuring continuity of care for clients. This position involves collaborating with a dedicated Support Team to manage in-home services while connecting with staff, families, and community providers. Your expertise in communication, organization, and problem-solving will be essential as you assess client needs and facilitate training for caregivers. With opportunities for advancement and a flexible schedule, this role is perfect for those looking to make a meaningful impact in the community.

Benefits

Bonus based on performance

Company car

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Qualifications

• Proficiency in Microsoft Office and related software.
• Excellent communication, organizational, and problem-solving skills.

Responsibilities

• Coordinate in-home services and manage client care resources.
• Handle client inquiries, qualify leads, and schedule visits.
• Maintain compliance through documentation and care monitoring.

Skills

Microsoft Office

Communication Skills

Organizational Skills

Problem-Solving Skills

Sales Abilities

Business Acumen

Job description

Benefits:

Bonus based on performance

Company car

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job Summary: As an External Coordinator at Comfort Keepers, you’ll ensure continuity of care for clients across Hazleton, Pottsville, Selinsgrove, Cleona, and Bloomsburg. Collaborate with our Support Team to coordinate in-home services, manage client care resources, and connect with staff, families, community providers, and third-party payers.

Essential Functions:

Handle client inquiries, qualify leads, and schedule visits

Assess client and caregiver needs, ensuring safety and quality care

Coordinate shifts, resolve scheduling issues, and conduct regular visits

Facilitate caregiver and family training

Maintain compliance through documentation and care monitoring

Serve as a vital link between clients, providers, and the Client Services team

Participate in on-call rotations and management meetings

Complete administrative tasks and drive care improvements

Qualifications:

Proficiency in Microsoft Office and related software

Excellent communication, organizational, and problem-solving skills

Strong sales abilities and business acumen

Confidentiality, attention to detail, and a positive, professional attitude

Success Factors:

Build strong relationships with staff, clients, and families

Maintain a professional image and an upbeat morale

Exhibit strong listening, writing, and idea-sharing skills