Extended Operations Support Specialist

Roehl Transport, Inc.; Marshfield (WI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Tuition reimbursement

Full-time pay and benefits

Job summary

Roehl Transport is seeking an Extended Operations Support specialist to back our drivers, fleet managers, customers, and the customer service team during non-business hours. You will help ensure smooth, responsive operations and drive Driver Success through care and problem solving.

The role emphasizes leadership, strong communication, empathy, and self-awareness. Training is provided, and prior retail management experience is a strong fit for a career change into logistics with excellent

Qualifications

• Proven leadership experience.
• No transportation experience required.
• Experience in retail management or similar leadership role.

Responsibilities

• Support and assist drivers, fleet managers, customers, and the customer service team during non-business hours.
• Provide responsiveness, care, and solutions to our drivers to create Driver Success.
• Adapt to a dynamic environment, plan, organize, prioritize, and complete multiple tasks.
• Analyze, anticipate, and evaluate problems to draw logical conclusions and make informed decisions.

Skills

Leadership

Communication

Active listening

Empathy

Adaptability

Job description

The Opportunity

As an Extended Operations Support specialist, you make a difference by supporting and assisting our professional drivers, fleet managers, customers, and customer service team during non‑business hours. As a result, you ensure the smooth and seamless operation of our business. This is gratifying work that will provide you with a high level of personal and professional satisfaction.

You create Driver Success by providing responsiveness, care, and solutions to our drivers.

The Fit

At Roehl Transport, our values guide our daily interactions with each other and our customers. Each day we live our values of Safety, Driver Driven, Innovation, Unity in Diversity, Delivering Success, and Do the Right Thing. We are looking for someone who shares our values and is motivated to grow with our successful team! We work hard and have fun collaborating as we accomplish our goals.

Our industry is very dynamic, and no two days are the same. That is one of the reasons we love what we do! So you will need to be very adaptable, able to plan, organize, prioritize, and complete multiple tasks. You will also need to be a pro at analyzing, anticipating, and evaluating problems, solutions, and situations to draw logical conclusions and make well‑informed decisions.

As a leader of people, you must empathize effectively, be a solid communicator, a first‑rate listener, and possess a high level of self‑awareness.

The Experience

This is a mid‑level position that requires proven leadership experience. No transportation experience is necessary. We will provide you with comprehensive training! This is a great opportunity for someone who has been working in retail management and is interested in making a career change.

The Schedule

This opportunity offers tremendous work/life balance. This is an overnight schedule. You start your shift at 6:00 p.m., and end at 6:00 a.m. You will work a unique 7 days on 7 days off schedule. You start your work week on Thursday, and it ends the following Wednesday. You then have the next 7 days off! You qualify for full‑time pay and benefits. How cool is that?

The Salary

You will receive a competitive salary, a solid operations bonus, variable compensation bonus, medical, dental, 401(k), profit sharing, and paid time off! We even offer tuition reimbursement if you want to advance your education further!

The Company

Roehl Transport was founded by Everett Roehl in 1962 when he began providing motor carrier service with a single truck. Now, more than 60 years later, Roehl Transport is one of North America’s safest trucking companies as recognized by the American Trucking Association (ATA). Roehl Transport is a 5‑time recipient of the ATA President’s Award, the trucking industry’s highest safety honor.

At Roehl Transport, our values guide our daily interactions with each other and our customers. Each day we live our values of Safety, Driver Driven, Innovation, Unity in Diversity, Delivering Success, and Do the Right Thing. We work hard and have fun collaborating as we accomplish our goals. Learn more about employment opportunities at www.roehl.jobs