Express Service Team Lead Technician — Premium Car Care

Huffines; Plano (TX); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Medical benefits

Vision

Dental

HSA

401(k)

PTO

Paid holidays

Life insurance

Chaplain Services

Flexible five-day work week

Job summary

Huffines Genesis is seeking an Automotive Express Team Lead at our Plano location to oversee the Genesis Express Service lane, ensuring premium, efficient, and customer-focused service. You will lead by example, support technicians and advisors, and uphold luxury brand standards for speed and quality.

The role requires 2–5+ years in automotive service, prior leadership, and strong communication skills. A valid driver's license and a clean driving record are required, with a focus on safety and

Qualifications

• 2–5+ years automotive service experience.
• Previous leadership or team lead experience.
• Valid driver’s license with a clean driving record.

Responsibilities

• Lead the Genesis Express Service team in daily operations, ensuring timely maintenance services.
• Deliver a high-end, concierge-level customer experience aligned with Genesis brand expectations.
• Monitor workflow, productivity, and service quality to ensure efficiency and accuracy.
• Assist in training, coaching, and developing Express Service technicians and team members.
• Ensure all safety procedures, policies, and manufacturer guidelines are followed.
• Communicate effectively with Service Advisors, Parts Department, and management to streamline operations.
• Perform quality control checks to ensure all work meets dealership and manufacturer standards.
• Step in to assist with hands-on service work as needed.
• Maintain a clean, organized, and professional work environment.
• Address and resolve customer concerns quickly and professionally.

Skills

Leadership

Communication

Customer Service

Automotive knowledge

Job description

Huffines Genesis is seeking an Automotive Express Team Lead at our Plano location to oversee the Genesis Express Service lane, ensuring premium, efficient, and customer-focused service. You will lead by example, support technicians and advisors, and uphold luxury brand standards for speed and quality.

The role requires 2–5+ years in automotive service, prior leadership, and strong communication skills. A valid driver's license and a clean driving record are required, with a focus on safety and