Express Service Advisor - Fast-Paced Auto Care, Benefits

Ciocca Automotive Careers; Philadelphia (Philadelphia County); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Full-time + Saturdays

PTO & holidays

Air-conditioned shop

401(k) with match

Medical/dental/vision insurance

Career advancement

Employee discounts

Job summary

Ciocca Subaru of Philadelphia is seeking an energetic express service advisor to join our growing team. In this role you will schedule express service appointments, review vehicle history, and communicate clearly with customers to estimate costs and service timelines.

We offer full-time employment including some Saturdays, PTO, 401(k) with company matching, comprehensive health plans, and advancement opportunities within the Ciocca Automotive Family.

Qualifications

• Consistent record of service and sales success.
• Strong record of positive customer satisfaction results.
• Valid driver’s license and clean driving record.

Responsibilities

• Schedules express service appointments.
• Refers to service history, inspects vehicles, and recommends additional needed service.
• Provides a complete and accurate written cost estimate for labor and parts.
• Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time.
• Maintains high customer satisfaction standards.

Skills

Sales experience

Customer service

Driver's license

Job description

Ciocca Subaru of Philadelphia is seeking an energetic express service advisor to join our growing team. In this role you will schedule express service appointments, review vehicle history, and communicate clearly with customers to estimate costs and service timelines.

We offer full-time employment including some Saturdays, PTO, 401(k) with company matching, comprehensive health plans, and advancement opportunities within the Ciocca Automotive Family.