Express Service Advisor

Kunes Auto Group; West Granville (WI); On-site; USD 30,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Paid Time Off

Life Insurance

Employee Assistance Program

Daily Pay

Discounts on Vehicles/Parts/Service

Ongoing Training

Career Advancement

Job summary

Kunes Auto Group is seeking an Automotive Service Advisor to bridge customers with the service department, assess needs, and prepare repair orders to ensure a superior experience.

Based in Wisconsin, the role offers strong earning potential with a $30,000–$70,000+ base plus bonus opportunities, paid training, and clear career growth across 40+ locations.

Qualifications

• Experience in Service Advising or customer-facing automotive roles required or willing to train.
• Strong communication and organizational skills.
• Knowledge of vehicle maintenance is a plus.
• Valid driver’s license and clean driving record.

Responsibilities

• Greet customers and assess vehicle concerns.
• Prepare repair orders with labor and parts estimates.
• Explain inspection results and recommended actions.
• Schedule service appointments and coordinate with technicians.
• Maintain high customer satisfaction and follow up on recalls.

Skills

Customer service

Communication

Time management

Detail oriented

Multi-tasking

Tools

Service scheduling software

PC literacy

Job description

Description

AUTOMOTIVE SERVICE ADVISOR

Competitive Pay + Bonuses | Career Growth | Paid Training

Why Kunes Auto Group?

At Kunes Auto Group, we believe great people build great dealerships. We're committed to servant-minded leadership, investing in our team members, and creating opportunities for long-term career growth.

As one of the fastest-growing automotive dealership groups in the Midwest with more than 40 locations, we provide the training, support, and resources to help you succeed—whether you're an experienced professional or coming from another hands-on, customer-focused career.

Why Team Members Choose Kunes

• Paid Training and Ongoing Professional Development
• Career Growth Opportunities Across 40+ Dealerships
• Comprehensive Benefits Package
• Supportive Leadership and Team Environment
• Opportunity to Make a Difference in the Communities We Serve

Position Summary

Kunes Auto Group is seeking a skilled and customer-oriented Automotive Service Advisor to join our team. In this role, you will serve as the vital link between our customers and the service department, ensuring their vehicles receive top-notch care. You'll assist customers by assessing their service needs, preparing repair orders, and ensuring an outstanding experience every step of the way. Confident, customer service-minded people would be a great fit for this role.

Compensation

• $30,000.00–$70,000.00+ annually, based on experience
• Bonus Opportunities

Responsibilities

• Greet customers warmly, assess their vehicle concerns, and record their needs
• Recommend maintenance and repair services based on manufacturer specifications and vehicle history
• Prepare detailed repair orders, including labor and parts estimates, for customer approval
• Communicate with customers about inspection results and recommend necessary corrective actions
• Provide updates on repair progress, explain costs, and secure customer authorization for additional work
• Advise customers on vehicle care, preventative maintenance, and available services
• Schedule service appointments, ensuring a seamless and efficient process
• Maintain high customer satisfaction standards by addressing concerns promptly
• Coordinate with technicians and ensure vehicles are serviced within the promised timeframe
• Implement quality control processes to minimize errors and ensure customer satisfaction

Requirements

Qualifications

• Experience in Service Advising, Automotive/Car Sales, Commissioned Sales, Customer Service, or Parts required (willing to train the right person)
• Strong communication and organizational skills with attention to detail
• Ability to multi-task and stay organized in a fast-paced environment
• Knowledge of vehicle maintenance and repair processes is a plus
• Technically savvy and able to quickly learn computer and service scheduling software
• Valid driver's license and clean driving record

Benefits

Eligible team members may receive:

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan with Company Match
• Paid Time Off
• Life Insurance
• Employee Assistance Program
• Daily Pay Options
• Employee Discounts on Vehicles, Parts, and Service
• Ongoing Training and Professional Development
• Career Advancement Opportunities Throughout Kunes Auto Group

Join the Kunes Team

If you’re looking for a career with professional growth and a company that invests in its people, we’d love to meet you.

Kunes Auto Group is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law