Express Care Front Desk Assistant

Mass General Brigham Medical Group, Inc.; Brookline (MA); On-site; USD 23,000 - 34,000; Part time

Job summary

Mass General Brigham Brigham Medical Group, Inc. is seeking a part-time Front Desk Assistant to support Express Care at 1285 Beacon Street, Brookline, MA.

The role runs 3 shifts of 12.5 hours (8:30am–9:00pm) weekly, onsite, with on-call duties every four weeks and possible overtime, weekends, and holidays. The position requires a High School Diploma or equivalent and 2–3 years of Administrative Assistant/secretarial experience.

Qualifications

• High School Diploma or Equivalent required.
• Trade/Technical/Vocational Diploma Related Field of Study preferred.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Greet and assist patients.
• Answer telephones and assist callers with routine inquiries.
• File materials in patient folders, and print appointment schedules.
• Process patient billing forms and scan documents to patient medical record/LMR.
• Call for patient medical records and laboratory test results.
• Open and distribute mail or faxes.
• Type forms, records, schedules, memos, etc., as directed.
• May be required to accept co-payments.
• Handle, screen and/or take messages related to prior authorizations, referrals, and verify registrations for accuracy.
• Monitor patients in waiting room and respond to information needs.
• Assist in patient flow processes.

Education

High School Diploma or Equivalent

Trade/Technical/Vocational Diploma Related Field of Study preferred

Job description

Mass General Brigham Brigham Medical Group, Inc. is seeking a part-time Front Desk Assistant to support Express Care at 1285 Beacon Street, Brookline, MA.

The role runs 3 shifts of 12.5 hours (8:30am–9:00pm) weekly, onsite, with on-call duties every four weeks and possible overtime, weekends, and holidays. The position requires a High School Diploma or equivalent and 2–3 years of Administrative Assistant/secretarial experience.