Express Attendant: Fast-Paced Casino Guest Service

Churchill Downs; Maine, United States, Northern America, Americas; Hybrid; USD 22,000 - 26,000; Full time

Job summary

Oxford Casino Hotel & Sportsbook is part of Churchill Downs Incorporated and located in Oxford, Maine. The Express Attendant role focuses on delivering prompt service, quality products, and maintaining a clean, guest-focused environment for all visitors and team members.

Excellent customer service skills are required as you interact with guests, manage ordering and payments, and support a positive, efficient store experience in a high-energy setting.

Qualifications

• Demonstrated record of successful interpersonal skills with diverse people and levels of authority.
• Ability to multi-task in a fast-paced environment.
• Service food orders for internal and external guests.
• Demonstrated ability to communicate effectively, both written and verbal.

Responsibilities

• Adheres to all SOPs and standards.
• Delivers items ordered by guests.
• Ability to cash-handle.
• Uses POS to enter orders for Kitchen and close out checks.
• Maintains a clean, welcoming guest experience.

Skills

Interpersonal skills

Multi-tasking

Customer service

Communication

Written and verbal

Job description

Oxford Casino Hotel & Sportsbook is part of Churchill Downs Incorporated and located in Oxford, Maine. The Express Attendant role focuses on delivering prompt service, quality products, and maintaining a clean, guest-focused environment for all visitors and team members.

Excellent customer service skills are required as you interact with guests, manage ordering and payments, and support a positive, efficient store experience in a high-energy setting.