Express Airfreight Specialist

Chapman Freeborn OBC; Pasadena (CA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Professional development opportunities

Unlimited LinkedIn Learning access

Job summary

A global freight forwarding company is seeking an Express Airfreight Specialist to manage airfreight operations in Pasadena, California. The candidate will handle customer requests, ensure timely responses, and build strong client relationships. Experience in freight forwarding is highly preferred. Competitive salary and benefits are offered for this full-time position.

Qualifications

• Freight Forwarding and/or Time Critical Cargo experience is highly preferred.
• Ability to travel when required in line with business needs.
• Able to lift items weighing up to 30 lbs.

Responsibilities

• Evaluate customer needs and logistics requirements for effective planning.
• Handle and follow-up on incoming customer requests for OBC/NFO shipments.
• Maximize business opportunities with tailored solutions.

Skills

Freight Forwarding and/or Time Critical Cargo experience

Ability to travel

Physical ability to lift items up to 30 lbs

Job description

Overview

We are looking for an Express Airfreight Specialist to join the OBC team in Los Angeles OR Pasadena, California. The successful candidate will be passionate about the aviation industry, target and goal driven, and have experience in freight forwarding and/or time critical cargo.

Position posted as part of a global brand with opportunities to work with a diverse international team. This role may require 24/7 shift coverage to handle, monitor and follow up on incoming customer requests for OBC/NFO shipments.

Responsibilities

• To evaluate customer needs and logistics/courier requirements and format an effective plan to meet such needs and requirements.
• To handle, monitor and follow-up on incoming customer requests for OBC/NFO shipments in a 24/7 shift cover.
• To maximize business opportunities by offering customers tailored-made solutions to meet client requests within operational restrictions.
• To build strong productive relationships with clients to ensure business objectives are achieved.
• Preparing of time-critical routing options for incoming requests ensuring a timely offer with detailed and accurate information is provided to clients.
• Allocating of couriers to pending orders for worldwide requests and booking of their travel arrangements.
• Liaise, direct and give clear detailed instructions and information to couriers on their assignments and modify assignments as broker deems necessary to meet global customer needs.
• Monitor and tracking of ongoing shipments with the purpose of delivering high quality service and meeting company expectations.
• Sourcing, selecting and negotiating with external suppliers and service providers with responsibility to determine and deliver appropriate training if necessary to meet company requirements.
• Debtor and Creditor Invoicing and order settlement.
• Keep up to date with activities of OBC/NFO coordinators using the appropriate network of communication.

Qualifications

• Freight Forwarding and/or Time Critical Cargo experience is highly preferred.
• Ability to travel when required in line with business needs.
• Able to lift items weighing up to 30 lbs.

What We Offer

• Competitive salary
• Comprehensive benefits package
• Opportunity to join a global company and be part of a diverse international team
• Professional development and career opportunities
• Unlimited access to thousands of courses on LinkedIn Learning platform

Company and Compliance

With more than 50 years of experience, the Chapman Freeborn group provides a diverse range of aviation-related services on a global basis. Our expertise in all areas of the air charter industry makes us the number one choice for many of the world’s leading logistics providers, multinational corporations, travel partners, and well-known names from the entertainment business.

Chapman Freeborn is a family member of Avia Solutions Group, a leading global aerospace services group with almost 100 offices and production stations providing aviation services and solutions worldwide. Avia Solutions Group unites a team of more than 11,500 professionals, providing state-of-the-art solutions to the aviation industry and beyond.

Chapman Freeborn provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Details

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Other

Industries: Aviation and Aerospace Component Manufacturing and Transportation, Logistics, Supply Chain and Storage