Export Coordinator

Hankyu Hanshin Express USA Inc; Addison (IL); On-site; USD 24,000 - 28,000; Full time

Job summary

Hankyu Hanshin Express USA Inc. Chicago Branch in Addison, IL seeks an Export Coordinator responsible for preparing export documents and coordinating shipments with customs, airlines and trucking partners.

The role ensures paperwork complies with TSA, customs regulations and company policies, while maintaining accurate records and timely updates to customers and overseas offices. Responsibilities include obtaining freight rates, booking cargo space, tracking shipments, and communicating

Qualifications

• AA or equivalent degree required.
• 1-3 years related experience or training; or combination of education and experience.

Responsibilities

• Coordinate export shipments and prepare documentation per customs and airline requirements.
• Contact trucking and airline to arrange pickups and cargo space.
• Obtain rates for ocean, air, trucking, and rail and negotiate better rates.
• Ensure paperwork complies with customs and TSA regulations.
• Maintain and update customers and overseas offices with shipment status.
• Communicate with sales and customer service for inquiries.

Skills

Attention to detail

Communication (English)

Negotiation

Problem solving

Time management

Multitasking

Customer service

Diplomacy

Education

Associate’s degree (AA) or equivalent

Tools

Windows OS

MS Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Chicago Branch - Addison Full-time Addison, IL, US

2 days ago Requisition ID: 1253

Salary Range: $24.00 To $28.00 Annually

General Position Summary

This position is responsible for preparing all necessary export documentation required by the customs and airline companies as well as coordinating shipment.

Essential Job Functions

EXPORT COORDINATION

• Responses and answers various questions from customers, including regulations, required information, invoices, quotas and etc.
• Contacts the trucking companies to arrange pick-upcargosfromcustomer’s warehouseor other locations to the company warehouse.
• Responsibleto coordinatetruckingscheduleandmakesanyadjustmentas needed.
• Contacts airline companies to make booking for the cargo space.
• Obtains rates for ocean& air freightandtrucking and rail.
• Negotiates with shipping lines and truckers toget abetterrate.
• Prepares necessary export documentation such as bill oflanding,packaginglist, invoiceandotherrequireddocumentsbytheCustoms,Airline companiesandTSA.
• Makes sure thatall paperworkis completed in compliancewith customs regulations.
• Closespouchand arrangestransfer toairline.
• Tracks the shipments.
• E-mailsnecessary shipping information tothecustomers, Japanandother parties after completing export documentation.
• Keepsthecustomers/ overseasofficeinformedwiththe statusoftheir shipments.
• Maintains and managescustomer’sinformation in accordancetoTSAregulation
• Issuesinvoices andmailsto thecustomers and overseas agents.
• Communicates with department manager and other staff to maintain effectivework-flow.
• Communicates with sales department and customer service department staff to answercustomer’srequests and inquiries.

OTHER & MISCELLANEOUS

• Seeks constant improvement,more efficient and less expensive ways and means in work processes.
• Performs special projects and other miscellaneous duties as assigned bysupervisor / manager.
• Maintains high ethical standards in thework place.
• Reports all irregular issues and problems to management for solution.
• Maintains good communication with other managers, staff & outside contacts.
• Complies with all company policies and procedures.
• Responsible for maintaininga clean and safeworkingarea.
• May at times assist import CFS on weekends

Job Dimensions (skills, knowledge & abilities)

Essential Job Dimensions

Accuracy, Attention to Detail, Attendance &Punctuality, Communication: Speaking, Reading and Writing in English at a college level, Confidentiality, Competition Information, Computer Usage, Customer Service, Diplomacy, Dependability/Reliability, Confidentiality & IntellectualProperties, Decision-Making, Delegation, Ethics, Flexibility/Adaptability, Initiative/Follow Through, Judgment, Listening & Understanding, Math Skill, Monitoring/Control, Multi-Tasking, Negotiation, Persuasiveness, Problem Solving, Product Knowledge, Time Management, vendor relationship.

Qualifications

Education & Work Experience

• Associate’s degree (AA) or equivalent fromtwo-yearcollege or technical school
• One year to three yearsrelatedsuccessful experience and/or training; or a combination of education and experience.

Tools & Equipment

• General office equipment including phones, fax, copier, personal computer, etc.
• Software includes theuse ofWindowsoperatingsystem,MS Office.

Certificates / Licenses

• Certificate of IAC Security Training (IACSSP) and STA (Security Threat Assessment) ID required by DHS-TSA.
• HAZMAT Certification (IATA or IMDG)
• Any certificate or training records that are required by each department, position/title, or government agency.

Supervisory Responsibilities

• No

Work Environment & Physical Demands

The work environment characteristics described here are representative of those an employee encounters while performing the essential job functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Work is typically performed in an office environment with moderate noise.

No business travel is required for this position.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully the essential job functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this position, the employee is required to frequently sit and occasionally must stand, walk, use hands and fingers and reach with hands and arms. The employee may occasionally lift and/or move up to 50 pounds.