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LONDON BRIDGE RESORT LLC is seeking a Food Runner to support front-of-house operations in their dining area. The role focuses on delivering meals from the kitchen to guests efficiently and maintaining a smooth service flow.
Responsibilities include assisting servers, keeping tables tidy, and ensuring guest satisfaction through friendly service. Flexible hours, including evenings and weekends, are typically required in hospitality roles.
The Food Runner is responsible for delivering food from the kitchen to the dining tables efficiently and accurately, ensuring a smooth flow of service and a positive dining experience for guests. This role involves close collaboration with the kitchen and serving staff, maintaining cleanliness, and providing excellent customer service.
Transport food orders from the kitchen to guests’ tables promptly and accurately.
Ensure that food is presented in an appealing manner and at the correct temperature.
Communicate with kitchen staff to ensure all orders are complete and correct before delivery.
Assist servers in attending to guests’ needs by refilling drinks, providing additional utensils, or addressing any other requests.
Respond to guest inquiries and concerns with a friendly and professional demeanor.
Ensure guest satisfaction by promptly addressing any issues with their orders.
Clear and reset tables between courses and after guests leave.
Assist with removing dirty dishes, silverware, and glassware from tables.
Help maintain cleanliness and organization of the dining area and service stations.
Work closely with servers and kitchen staff to ensure efficient service.
Communicate effectively with team members to coordinate the delivery of orders.
Assist with the setup and breakdown of dining areas for special events or large parties.
Assist with side work, such as rolling silverware, restocking service stations, and preparing condiments.
Help with light food preparation tasks as needed, such as plating desserts or garnishing dishes.
Participate in opening and closing duties, including cleaning, and organizing the kitchen and dining areas.
Previous experience in a similar role in a restaurant or hospitality setting is preferred but not required.
Basic understanding of restaurant operations and customer service principles.
Strong attention to detail and ability to work efficiently.
Good communication and interpersonal skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Physical stamina to stand, walk, and carry items for extended periods.
Ability to lift and carry heavy items (up to 50 lbs).
Professional appearance and demeanor.
Dependable and punctual with a strong work ethic.
Positive attitude and willingness to assist with various tasks as needed.
Team player with a collaborative mindset.
Work is primarily conducted in a restaurant setting.
Must be able to work flexible hours, including evenings, weekends, and holidays.
Physical requirements include standing, walking, bending, and lifting for extended periods.