Expert Opportunity - Strategic Customer Success Manager ($70/hr, up to $1,400/week)
Ethos
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Job summary
Ethos is seeking strategic Customer Success Managers to collaborate with a leading AI lab on training language models for professional presentations and slide decks. You will run enterprise executive reviews, craft impactful decks, and refine AI-generated slides across quarterly reviews, renewals, adoption exhibits, and success plans.
This fully remote role offers flexible 5–20 hours per week with ASAP start, and requires 4+ years in enterprise CS plus a proven track record of executive reviews
Qualifications
- 4+ years in enterprise customer success at a top company.
- Track record of building and delivering executive business reviews.
- Expert-level PowerPoint and slide craftsmanship, with excellent written communication and attention to detail.
Responsibilities
- Partner with an AI lab to train models on professional presentation tasks.
- Create, evaluate, and refine AI-generated presentations and slide decks for core workflows (quarterly decks, renewal business cases, adoption exhibits, executive sponsor updates, success plan presentations).
- Lead and participate in executive business reviews for enterprise accounts.
Skills
Tools
Job description
We're working with a leading foundational AI lab to find experienced strategic customer success managers who can help train their latest language model on professional presentation and slide deck tasks.
We're working with a leading foundational AI lab to find experienced strategic customer success managers who can help train their latest language model on professional presentation and slide deck tasks.
We're looking for strategic CSMs with 4+ years running QBRs and executive business reviews for enterprise accounts to create, evaluate, and refine AI-generated presentations and slide decks across core workflows: quarterly business review decks, renewal business cases, adoption and value realization exhibits, executive sponsor updates, and success plan presentations.
Compensation: $70/hour
Commitment: Flexible, 5-20 hours per week (or more if desired)
Location: Fully remote, work on your own schedule
Start date: ASAP
- 4+ years in enterprise customer success at a top company
- Track record of building and delivering executive business reviews
- Expert-level PowerPoint and slide craftsmanship, with excellent written communication and attention to detail
Ethos is a new expert network built by a McKinsey/SoftBank/DeepMind team and backed by world-leading investors like General Catalyst. We connect experts with investors and consultancies for paid expert calls, speaking engagements, and advisory opportunities.
- 4+ years in enterprise customer success at a top company
- Track record of building and delivering executive business reviews
- Expert-level PowerPoint and slide craftsmanship, with excellent written communication and attention to detail
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