Expert Opportunity - Incident Manager ($80/hr, up to $1,600/week)

Ethos; New York (NY); Remote; USD 94,000 - 127,000; Full time

Job summary

Ethos is seeking an experienced incident manager to help train AI models on production documents, spreadsheets, and slide decks. You will own and refine postmortems, RCAs, and related on-call deliverables, ensuring high-quality documentation across core workflows.

Remote, flexible engagement with 5–20 hours per week, compensation $80/hour, start ASAP. Prior experience leading on-call operations and crafting precise written materials is essential.

Qualifications

• 4+ years as Site Reliability Engineer, Incident Commander, or on-call lead.
• Direct ownership of writing or reviewing blameless postmortems and RCAs.
• Expert-level document, spreadsheet, and slide craftsmanship with strong written communication.

Responsibilities

• Write or review blameless postmortems and RCAs.
• Create and refine AI-generated documents, spreadsheets, and slide decks.
• Support reliability reviews, on-call runbooks and incident communications.

Skills

Blameless postmortems

Root-cause analyses

Documentation craftsmanship

Job description

About This Opportunity

We're working with a leading foundational AI lab to find experienced incident managers who can help train their latest language model on professional document, spreadsheet, and slide deck tasks.

About This Opportunity

We're working with a leading foundational AI lab to find experienced incident managers who can help train their latest language model on professional document, spreadsheet, and slide deck tasks.

We're looking for incident managers with 4+ years running or reviewing production incidents to create, evaluate, and refine AI-generated documents, spreadsheets, and slide decks across core workflows: blameless postmortems and root-cause analyses, on-call runbooks, severity and escalation write-ups, SLO and error-budget reports, remediation action-item trackers, and reliability review decks.

Compensation

$80/hour

Commitment

Flexible, 5-20 hours per week (or more if desired)

Location

Fully remote, work on your own schedule

Start date

ASAP

Qualifications

• 4+ years as a Site Reliability Engineer, Incident Commander, or production/on-call engineering lead
• Direct ownership of writing or reviewing blameless postmortems and root-cause analyses
• Expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail

About Ethos

Ethos is a new expert network built by a McKinsey/SoftBank/DeepMind team and backed by world-leading investors like General Catalyst. We connect experts with investors and consultancies for paid expert calls, speaking engagements, and advisory opportunities.

Key Requirements

• 4+ years as a Site Reliability Engineer, Incident Commander, or production/on-call engineering lead
• Direct ownership of writing or reviewing blameless postmortems and root-cause analyses
• Expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail