Expert IT Systems

Occidental Petroleum Corporation; United States; On-site; USD 42,000 - 66,000; Full time

Job summary

Occidental Petroleum Corporation in Houston seeks a skilled A/V Support Technician to provide on-site technical support for audiovisual and collaboration systems, ensuring reliable operation across facilities. The role supports end users, coordinates room readiness, and handles firmware updates, with a focus on timely issue resolution and clear communication to minimize downtime.

We offer opportunities for professional development and rewarding growth, with emphasis on health, safety, and

Qualifications

• 3+ years of experience in A/V support or IT support.
• Familiarity with video conferencing platforms (Teams, Zoom, Webex).
• Experience with A/V hardware (projectors, mics, control panels).
• Understanding of network connectivity and basic troubleshooting.

Responsibilities

• Deliver on-site technical support during standard business hours (Mon–Fri).
• Perform routine maintenance and equipment checks for optimal performance.
• Troubleshoot and resolve A/V and collaboration system issues.
• Assist users with scheduling and setup of A/V rooms and systems.
• Provide immediate notification and escalation of outages.
• Install firmware upgrades and patches as needed.
• Coordinate room readiness, including video call setup for meetings.
• Respond to end-user inquiries regarding A/V system use.
• Escalate unresolved issues per company protocols.

Skills

A/V support

IT support

Video conferencing platforms

Tools

Projectors

Microphones

Control panels

Video switchers

Networking basics

Job description

Oxy produces, markets and transports oil and natural gas to maximize value and provide resources fundamental to life. The company leverages its global leadership in carbon management to advance lower‑carbon technologies and products. Headquartered in Houston, Oxy primarily operates in the United States, Middle East and North Africa. To learn more, visit Oxy.

Oxy strives to attract and retain talented employees by investing in their professional development and providing rewarding opportunities for personal growth. Our goal is to meet the highest employer standards by ensuring the health and safety of our employees, protecting the environment and positively impacting our communities where we do business.

We are seeking a skilled and customer‑focused A/V Support Technician to provide on‑site technical support for audio/visual and collaboration systems. This role is essential in ensuring seamless operation of A/V environments, supporting end users, and maintaining system reliability across our facilities.

Key Responsibilities

• Deliver on‑site technical support during standard business hours (Monday–Friday).
• Perform routine maintenance and equipment checks to ensure optimal system performance.
• Troubleshoot and resolve operational issues related to A/V and collaboration systems.
• Assist users with scheduling and setup of A/V rooms and systems.
• Provide immediate notification and escalation of A/V room or system outages.
• Install firmware upgrades and patches as needed.
• Coordinate and support room readiness, including video call setup for meetings and events.
• Respond to end‑user inquiries regarding A/V system use and functionality.
• Escalate unresolved technical issues in accordance with company protocols.

Qualifications

• 3+ years of experience in A/V support, IT support, or a related technical role.
• Familiarity with video conferencing platforms (e.g., Microsoft Teams, Zoom, Webex).
• Experience with A/V hardware such as projectors, microphones, control panels, and video switchers.
• Understanding of network connectivity and basic troubleshooting.

Skills and Competencies

• Strong problem‑solving and diagnostic skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple tasks.
• Customer service mindset with a proactive approach to issue resolution.
• Attention to detail and commitment to documentation.

All qualified applicants will receive consideration for employment without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Oxy has bold ambitions to achieve net zero and help others do the same. To get there, we’ll need great minds ready to unleash big ideas, strong leaders ready to inspire and team players ready to make it happen.

Oxy produces energy and essential products to sustain and improve life on our planet. Our experienced teams, located in the United States, Middle East and Africa, are committed to safe and efficient operations and products, and to reducing our carbon footprint and helping others do the same. We are busy developing the big ideas and broad solutions we will need to achieve net zero. Every day, we get closer. And we won’t stop until we’re there.