Expert IT Systems

Oxy; The Woodlands (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

Oxy in Texas seeks an on-site A/V Support Technician to maintain and support audio/visual systems across our facilities. You will troubleshoot, install firmware, schedule room readiness, and assist users with meetings and events to ensure seamless collaboration.

The ideal candidate has 3+ years of A/V or IT support experience, hands-on knowledge of projectors, microphones and video switchers, and familiarity with Teams, Zoom and Webex.

Qualifications

• 3+ years of experience in A/V support or IT support.
• Familiarity with video conferencing platforms (Teams/Zoom/Webex).
• Experience with A/V hardware such as projectors, microphones, control panels, and video switchers.
• Understanding of network connectivity and basic troubleshooting.

Responsibilities

• Deliver on-site technical support during standard business hours (Mon–Fri).
• Perform routine maintenance and equipment checks to ensure optimal system performance.
• Troubleshoot and resolve operational issues related to A/V and collaboration systems.
• Assist users with scheduling and setup of A/V rooms and systems.
• Provide immediate notification and escalation of A/V room or system outages.
• Install firmware upgrades and patches as needed.
• Coordinate and support room readiness, including video call setup for meetings and events.
• Respond to end-user inquiries regarding A/V system use and functionality.
• Escalate unresolved technical issues per company protocols.

Skills

3+ years of experience in A/V support

Strong problem-solving

Excellent communication

Customer service mindset

Tools

Microsoft Teams

Zoom

Webex

A/V hardware (projectors, microphones, switchers)

Job description

Oxy produces, markets and transports oil and natural gas to maximize value and provide resources fundamental to life. The company leverages its global leadership in carbon management to advance lower-carbon technologies and products. Headquartered in Houston, Oxy primarily operates in the United States, Middle East and North Africa. To learn more, visit Oxy

Oxy strives to attract and retain talented employees by investing in their professional development and providing rewarding opportunities for personal growth. Our goal is to meet the highest employer standards by ensuring the health and safety of our employees, protecting the environment and positively impacting our communities where we do business.

We are seeking a skilled and customer‑focused A/V Support Technician to provide on‑site technical support for audio/visual and collaboration systems. This role is essential in ensuring seamless operation of A/V environments, supporting end users, and maintaining system reliability across our facilities.

Key Responsibilities

• Deliver on‑site technical support during standard business hours (Monday–Friday).
• Perform routine maintenance and equipment checks to ensure optimal system performance.
• Troubleshoot and resolve operational issues related to A/V and collaboration systems.
• Assist users with scheduling and setup of A/V rooms and systems.
• Provide immediate notification and escalation of A/V room or system outages.
• Install firmware upgrades and patches as needed.
• Coordinate and support room readiness, including video call setup for meetings and events.
• Respond to end‑user inquiries regarding A/V system use and functionality.
• Escalate unresolved technical issues in accordance with company protocols.

Qualifications

• 3+ years of experience in A/V support, IT support, or a related technical role.
• Familiarity with video conferencing platforms (e.g., Microsoft Teams, Zoom, Webex).
• Experience with A/V hardware such as projectors, microphones, control panels, and video switchers.
• Understanding of network connectivity and basic troubleshooting.

Skills And Competencies

• Strong problem‑solving and diagnostic skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple tasks.
• Customer service mindset with a proactive approach to issue resolution.
• Attention to detail and commitment to documentation.

Recruitment Fraud

It has come to our attention various individuals and/or organizations are contacting people falsely pretending to recruit on behalf of Oxy. Please be aware that these recruiting scams and communications do not originate nor are they associated with our recruitment process. All Oxy job postings and offers will require a completed application through our company website.

Oxy does not charge a fee at any stage of the recruiting process. We will never:

• Ask you to pay for applications, interviews, meetings, processing, training or for any other fees
• Use recruiting or placement agencies that charge candidates an advance fee of any kind or
• Request personal information such as passport and bank account details at an early stage of our recruitment process.

We recommend against responding to unsolicited business propositions or offers from people you don't know. Do not disclose your personal or financial details. If you believe you have been the victim of a recruiting scam, please contact your local police department.

All qualified applicants will receive consideration for employment without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.