Expert Furniture Repair Technician

Big Sandy Superstore; Columbus (OH); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K

ESOP

Paid Time Off

Employee Discounts

Job summary

Big Sandy Superstore in Columbus, OH is seeking a Furniture Service Technician to perform high quality repairs and service for our customers. You will handle work orders, schedule calls, and complete bedding inspections, ensuring customer satisfaction.

The role requires strong customer and interpersonal skills, a High School Diploma or GED, and the ability to work independently or in a team. You will repair leather, fabric, reclining mechanisms, wood touch-ups, frames, and assist with parts,

Qualifications

• High School Graduate or GED
• Strong customer skills
• Strong interpersonal skills

Responsibilities

• Handle customer work orders and communicate with customers
• Call all scheduled customers between 8 am and 10 am and run daily calls
• Perform high-quality repairs such as leather touch-ups, fabric repair/sewing, and recliner mechanism replacement
• Repair and reinforce furniture frames and wood touch-ups
• Assemble case goods and perform bedding inspections
• Order parts and log comments in the work order from customer homes
• Finalize billing notes with symptoms, work performed, parts used, and labor amount
• Accept additional tasks within the agreed time frame

Skills

Strong customer skills

Strong interpersonal skills

Education

High School Diploma or GED

Job description

Big Sandy Superstore in Columbus, OH is seeking a Furniture Service Technician to perform high quality repairs and service for our customers. You will handle work orders, schedule calls, and complete bedding inspections, ensuring customer satisfaction.

The role requires strong customer and interpersonal skills, a High School Diploma or GED, and the ability to work independently or in a team. You will repair leather, fabric, reclining mechanisms, wood touch-ups, frames, and assist with parts,